Reviews (16,020)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

June 22, 2024

I love using tiktok. I look forward to displaying/selling my streetwear apparel to the diverse audience on this platform.

IMAGINARY WEAR
United States
Almost 2 years using the app
June 21, 2024

I found it not too hard to use. I am a beginner at social media.

Llandere Jewelry
Canada
4 months using the app
June 18, 2024

It was very easy to setup and intuitive to use. I expect great results from my efforts

Lacatang Electronics
United States
9 months using the app
Edited June 24, 2024

Keep asking for ein verification I have done it 7 times info is correct ,and no telephone number to call and see what problem is and get fixed. Still not registered geuss 3 bank account 147c and drivers license renewal not enough

Role-Players
United States
7 days using the app
June 17, 2024

It was self explanatory and easy to sync my products

M. Dioné Beauty
United States
1 day using the app
Edited June 18, 2025

Setup was incredibly easy and somewhat fast. Definitely something you want to do in a quiet space where you can think straight!

Top Knot Apparel
United States
About 1 year using the app
June 11, 2024

so far this has been easy to setup, I'm new at all this and trying to create a successful business for my nonverbal autistic daughter. The more people we can reach to create something special for her to be a part of.

the kind group
United States
5 days using the app
June 12, 2024

Bullet-proof set-up and attribution. Everything that Meta fails at, TikTok succeeds at.

psaskincare
Singapore
43 minutes using the app
Edited February 6, 2026

Before I had issues connecting but it actually set up fast this time very happy with this change

HEAVENLY HEALING SOLUTIONS
United States
Over 1 year using the app
June 9, 2024

Easy to setup, easier than Facebook.

Trendy Gadgets
United States
36 minutes using the app