Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a game changer for shoppable videos and UGC on home and product pages, helping customers better visualize items and boosting PDP conversions. The AI studio and image generator are praised for professional, time‑saving content. Merchants like the rich widgets, multi‑store support, and smooth onboarding. Support is consistently described as fast, proactive, and deeply helpful with custom setups, bugs, and strategic optimization.
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Tolstoy was so easy to set up - no devloper / coding issues / just click choose the videos & BooM was live within in less than 2 minutes "it" had genereated its first sale. Tolstoy is now a valued part of our website
Thanks for the kind words — means a lot. Glad Tolstoy’s been a solid fit for your store. (1589750)
Niezl was a gem! Very clear and helpful communication. The team helped us troubleshoot and get set up quickly. Much appreciated.
Thanks for writing this up. Glad Niezl took such good care of you.
I was having issues with my video and spoke with Mikaela to troubleshoot. She was more than helpful, and went as far as to actually install the correct video on my site and on mobile. I expected the usual support response that tells you to read an article, but this 1-on-1 HUMAN interaction was so appreciated!
Thank you — love reading notes like this. Glad Mikaela took such good care of you. (1542432)
Mikaela and the Tolstoy team were awesome to work with. They quickly helped me customize the video carousel on my site, and it looks perfect now. Communication was smooth, and they made the whole process super easy. If you’re looking for great features and even better support, Tolstoy’s the way to go!
So glad Tolstoy’s been helpful. Glad Mikaela took such good care of you. (1526231)
Niezl from Tolstoy is amazing! Helped get set up and running on our site! Great app and great support! Thank you!
Thank you for your feedback! We're thrilled that you're enjoying the app. Our support team is always ready to assist you whenever you need help.
Love this app. Great way to showcase UGC on homepage and product page. The customer service has been very responsive, even setting up an onboarding call to answer my questions. Highly recommend.
Thanks a lot for the kind words! We're really happy you're loving the app and finding it useful for showcasing user-generated content on your homepage and product pages. It's great to hear you've had a positive experience with our customer service team too.
Really easy to install and fab customer service (thank you Mikaela)! I’m only just getting started but can already see how videos on my website are going to help customers feel more confident to purchase.
Thank you so much for your feedback! We're thrilled to hear that you found our installation process easy and that Mikaela provided you with fabulous customer service. It's great to know that you're already seeing the potential of videos on your website to enhance customer confidence in making purchases.
Great app to feature UGC content. I'm using it to show UGC content on our PDP. The app is super easy to use and I was able to setup in minutes. The team is also super responsive and able to assist.
Thank you for the fantastic feedback! We're delighted to hear that our app is helping you showcase UGC content on your PDP so effectively. It's great to know that you found the setup process quick and easy. Our team is always here to support you, and we're glad we could assist.
I am a new user to this app. I found Niezl to be extremely helpful, and very quick to respond to my questions, regardless if they were basic. He helped with customisation, installation and launching of the app. Also he was very quick to respond to my emails.
Great app!!
Thank you for your feedback! Your positive experience with our support and the app is greatly appreciated. Enjoy using the app!
Support is fabulous, I have just implemented Tolstoy and look forward to seeing how it affects our conversion rates!
That's great to hear! We hope Tolstoy boosts your conversion rates significantly. Looking forward to your success!
