Reviews (283)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game changer for shoppable videos and UGC on home and product pages, helping customers better visualize items and boosting PDP conversions. The AI studio and image generator are praised for professional, time‑saving content. Merchants like the rich widgets, multi‑store support, and smooth onboarding. Support is consistently described as fast, proactive, and deeply helpful with custom setups, bugs, and strategic optimization.

January 6, 2025

Easy to use and good way to level up your store. Gaya at Tolstoy also helped explain everything so I was never confused.

Wildflower Cases
United States
8 months using the app
Tolstoy replied September 7, 2026

So glad Tolstoy’s been helpful. Love that how easy it is to use stood out.

December 18, 2024

Outstanding service and customer support! I’m very impressed with the prompt communication and willingness to assist. Additionally, the features are excellent, and the platform is incredibly easy to use.

Urban Planet
Canada
8 months using the app
Tolstoy replied September 7, 2026

This made our day. Love that how easy it is to use stood out.

December 11, 2024

Amazing app! Allows us to add videos to our website, without slowing it down at all. Great support and features.

Fulton
United States
About 1 year using the app
Tolstoy replied September 7, 2026

Happy to hear it’s working out. Glad Tolstoy’s been a solid fit for your store. (1632585)

December 6, 2024

What a great addition to any ecommerce site in this day and age; marrying the UGC and video storytelling with shoppable capabilities. Also the team, especially Gaya and Gilbert, are the absolute best to work with!

Aroma360
United States
6 months using the app
Tolstoy replied September 7, 2026

Appreciate you taking the time to share this. Love that UGC stood out.

November 26, 2024

thanks for fast technical support

Dundulio g.
Lithuania
About 3 hours using the app
Tolstoy replied September 7, 2026

Thanks for writing this up. Glad Tolstoy’s been a solid fit for your store. (1615162)

November 25, 2024

Mikaela was great and super helpful in solving my issue!

Provence Beauty
United States
7 days using the app
Tolstoy replied September 7, 2026

Glad this landed well for you. Glad Mikaela took such good care of you.

November 20, 2024

LOVE EVERYTHING about this solution. Roni and Gaya are the best, always helping us improve our performance + showing us new features.

Sarelly Sarelly
Mexico
Almost 2 years using the app
Tolstoy replied September 7, 2026

This made our day. Glad Tolstoy’s been a solid fit for your store. (1607934)

November 19, 2024

Love this app! It looks awesome on our Homepage and Product pages. Super easy to implement into our site. Niezl from video support was an awesome help. Super attentive and patient!

BoardCollective
Australia
13 days using the app
Tolstoy replied September 7, 2026

Grateful you took a minute to leave this. Glad Niezl took such good care of you.

November 18, 2024

We've had an amazing experience with the Tolstoy team! They're always super responsive and ready to assist with anything we need. Their app has really helped increase our website's conversions and engagement. Definitely recommend both the app and the team!

TruHeight
United States
Over 1 year using the app
Tolstoy replied September 7, 2026

Happy to hear it’s working out. Love that the conversion lift you’re aiming for stood out.

November 13, 2024

Very supportive and friendly customer support, highly appreciate them!

Diamoray
Australia
28 days using the app
Tolstoy replied September 7, 2026

Thanks — truly appreciated. Glad Tolstoy’s been a solid fit for your store. (1599807)