Reviews (283)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game changer for shoppable videos and UGC on home and product pages, helping customers better visualize items and boosting PDP conversions. The AI studio and image generator are praised for professional, time‑saving content. Merchants like the rich widgets, multi‑store support, and smooth onboarding. Support is consistently described as fast, proactive, and deeply helpful with custom setups, bugs, and strategic optimization.

May 9, 2024

Support is fabulous, I have just implemented Tolstoy and look forward to seeing how it affects our conversion rates!

Mama Movement
Australia
About 2 months using the app
Tolstoy replied May 20, 2024

That's great to hear! We hope Tolstoy boosts your conversion rates significantly. Looking forward to your success!

March 25, 2024

So far so good!
This app has been by far the easiest to setup - plus it is very intuitive. Highly recommend. It was up and running within the day!

Pet Honesty
United States
4 days using the app
Tolstoy replied March 27, 2024

That's fantastic to hear! Thanks for sharing your positive experience. Happy to hear the app's been a breeze for you!

March 13, 2024

Niezl was amazing help! She implemented the product page shoppable videos for me and coded them into my website within minutes! Really love the service, so efficient and fast.

Love Isabelle Jewellery
Australia
About 1 month using the app
Tolstoy replied March 14, 2024

We're happy to hear that! Our support team's quick and efficient service is a testament to our commitment to providing the best experience with our shoppable videos. Thank you for your kind words and for choosing our service.

March 13, 2024

Incredible app at a reasonable price. Mikaela from Tolstoy was super helpful with the setup too and replied really quickly. 10/10

Urban Veda
United Kingdom
1 day using the app
Tolstoy replied March 27, 2024

That's wonderful to hear! We're delighted that you're happy with the app and our support team, especially Mikaela's assistance. Thanks for the glowing review! 🌟

February 5, 2024

Love the app and how easy it is to use. I had issues integrating the app with my Shopify theme, however their customer service is beyond and helped me straight away even over a weekend to install the app and get it up and running!

Herman Store
Australia
6 days using the app
Tolstoy replied February 13, 2024

We're glad to hear that you're loving the app and finding it user-friendly! It's fantastic that our customer service team was able to provide such prompt and helpful assistance, even over the weekend. That level of support can truly make all the difference. Thank you for your feedback.

January 24, 2024

Amazing app that adds a bunch of social proof to your website and product pages. Support is super fast and really great too. Pricing is reasonable unlike other more expensive apps in the market.

HanaDolly
Singapore
2 days using the app
Tolstoy replied January 26, 2024

Thank you for your review. Glad to hear you're enjoying the app's social proof features and prompt support!

January 18, 2024

We use Tolstoy to share our social media video content on the website. It's very easy to set up, you have options for different formats, would highly recommend.

HomeCooks
United Kingdom
2 months using the app
Tolstoy replied January 26, 2024

That's great to hear that you've found Tolstoy to be a user-friendly tool for sharing social media video content on your website. Thanks for the recommendation!

October 5, 2023

Just Installed & Mikaela was awesome service -- had a few questions about making it compatible on different landing pages and making it just right, she answered every question in a matter of seconds with screenshots and made the onboarding easy. Great app for all Shopify stores to humanize their brands

AleHorn
United States
16 days using the app
Tolstoy replied October 25, 2023

We're glad to hear you had a great experience with our support team. We're all about helping Shopify stores add that human touch. Thanks for the feedback! 🙌

September 20, 2023

Wonderful App and very helpful support! Niezl helped me through all my queries. Very happy using this app for my shopify store!

SKÖG IN
India
5 days using the app
Tolstoy replied September 21, 2023

We're thrilled to hear you're loving the app and the help provided by our support team. We're here to make your experience as smooth as possible. Thanks for choosing us!

September 20, 2023

My experience with Tolstoy has been wonderful thanks to Niezls customer support. They truly care about making sure each user is looked after. Every single time we have had a question about the app, or need to make changes, they have been quick to response and helped us throughout the entire process. I LOVE this app, the features and a big thank you to Niezl who was a big part of making this whole experience seamless and wonderful!

Godess
Canada
About 1 month using the app
Tolstoy replied September 22, 2023

We're so glad to hear that you've had a wonderful experience with Tolstoy, especially with our customer support. It's great to know that we've made the whole process seamless for you. Thanks for the kind words, and we're thrilled that you love our app and its features!