Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a game changer for shoppable videos and UGC on home and product pages, helping customers better visualize items and boosting PDP conversions. The AI studio and image generator are praised for professional, time‑saving content. Merchants like the rich widgets, multi‑store support, and smooth onboarding. Support is consistently described as fast, proactive, and deeply helpful with custom setups, bugs, and strategic optimization.
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Amazing and great support from Mikaela
Thanks for the kind words — means a lot. Glad Mikaela took such good care of you.
Fantastic customer service. Prompt response, and very helpful. Best of class!
Thanks for writing this up. Glad Tolstoy’s been a solid fit for your store. (1702732)
Excellent service! Very helpful team, and this product will definitely boost conversion with ease!
Excellent service! Very helpful team, and this product will definitely boost conversion with ease!
Niezl has been very patient and accommodating when helping me to customise the Tolstoy app to suit my shop's requirements. Haven't set the app live yet, but the support has been great so far.
Thank you — love reading notes like this. Glad Niezl took such good care of you.
The support from Niezl has been amazing. We have only just set up Tolstoy, but so far so good! We have now subscribed to 2 other add-ons within Tolstoy as their support has been so good.
So glad Tolstoy’s been helpful. Glad Niezl took such good care of you.
Love the app and the support! Mikaela and the team are absolutely amazing!
Thank you so much! The team is happy to hear your feedback. We appreciate your support!
Niezl was very helpful in assisting me with my questions! I'm looking forward to using this app!!
Thank you for your review. We're happy to hear that Niezl was able to assist you effectively! Welcome aboard to the app — we hope you find it incredibly useful and enjoyable to use.
Impressed with how responsive and helpful customer service has been. I was having trouble adding the app to my site but Niezl and his team helped get it set up for me. I am just getting started with the app but am confident if there are any issues they will be solved promptly.
We're happy to hear that you've had a positive experience with our customer service. We hope you use our video layouts and key features to the fullest!
Great service
Thank you! We're here to help, so if you have any questions or need assistance, please don't hesitate to ask.
Super service and a really great app! The support team is always very helpful and quick to respond. Every time I contact support, my issue gets fixed fast and reliably. Especially worth highlighting is the developer team, which implements custom adjustments according to my requirements very quickly. Overall, a fantastic app — highly recommended!
Glad this landed well for you. Thanks for recommending us to other merchants.
