Reviews (283)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game changer for shoppable videos and UGC on home and product pages, helping customers better visualize items and boosting PDP conversions. The AI studio and image generator are praised for professional, time‑saving content. Merchants like the rich widgets, multi‑store support, and smooth onboarding. Support is consistently described as fast, proactive, and deeply helpful with custom setups, bugs, and strategic optimization.

July 11, 2025

Ótimo suporte e serviço!

B4P Beauty For Pros Ltda - 58.451.681/0001-94
Brazil
5 months using the app
Tolstoy replied September 7, 2026

Appreciate you taking the time to share this. Glad Tolstoy’s been a solid fit for your store. (1796698)

July 2, 2025

Great app to enhance the customer experience!

MyBlend
Sweden
1 day using the app
Tolstoy replied September 7, 2026

Thanks for the kind words — means a lot. Glad Tolstoy’s been a solid fit for your store. (1784996)

December 16, 2024

Quick and uncomplicated support. Would always recommend the app

LUNARY
Germany
5 months using the app
Tolstoy replied September 7, 2026

Grateful you took a minute to leave this. Thanks for recommending us to other merchants.

June 21, 2024

This app is so easy to use. And support is fabulous! I hope this is affect to conversion rate.

gemish - ジェミッシュ
Japan
5 days using the app
Tolstoy replied June 26, 2024

Glad to hear it! Thank you. Great usability and fantastic support make a big difference. Let's see those conversion rates climb!

November 20, 2025

I have been using the app for more than a year on a couple of my stores and it's amazing! It's easy to navigate and the Customer Case team is always there to help you if you encounter any issues or difficulties.

Skin Sorbet
Bulgaria
About 2 hours using the app
Tolstoy replied September 7, 2026

Thanks for the kind words — means a lot. The team will be glad to hear this.

October 18, 2026

Les fonctionnalités de la version gratuite sont limitées et pas utiles tout est fait pour que vous payer la version payante. Utiliser moast c’est plus esthétique la version gratuite

BGGlams
Canada
About 3 hours using the app
Edited February 25, 2024

A stunning application very easy to use and the design and convenience is what I especially liked. The app is especially for big businesses and of course small businesses and the service was personal I felt like they were contacting me as a customer
If you are looking for an application that will help you grow and illustrate the product to the audience as videos, this is the application for you!

זכרונות חיים
Israel
About 1 hour using the app
Tolstoy replied February 28, 2024

Thank you for your kind words! Our focus on user-friendly design and personalized service aims to cater to businesses of all sizes, making our application ideal for showcasing products effectively through videos.

August 12, 2021

This app is easy to use, and customer support is helpful. I haven't used it long enough to know how helpful it is, but so far so good!

Mycosia
Australia
15 days using the app
Tolstoy replied August 16, 2021

Thanks so much for your review!! We're excited to see how you use Tolstoy in the future, and we're always here to help!

Edited October 28, 2021

What a creative idea! Super easy to set up & the support team is outstanding. I had a little hiccup and the CEO reached out immediately.

Stoic Reflections
Canada
About 4 hours using the app
Tolstoy replied October 31, 2021

We are so glad that you are satisfied with Tolstoy and we're excited to see what you'll do with it! Do not hesitate to contact us for any question or issue 🙏

March 7, 2023

The app looks amazing and most importantly the support team is fire, They genuinely want to help as they know they have a great product and we will come back to them.
GREAT EXPERINECE!!!

KARIGAROFFICIAL
India
About 1 hour using the app
Tolstoy replied March 16, 2023

Thank you for your review. We are so glad to hear that you had a great customer support experience and you enjoy our product. We hope that you continue to do so.