Reviews (283)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game changer for shoppable videos and UGC on home and product pages, helping customers better visualize items and boosting PDP conversions. The AI studio and image generator are praised for professional, time‑saving content. Merchants like the rich widgets, multi‑store support, and smooth onboarding. Support is consistently described as fast, proactive, and deeply helpful with custom setups, bugs, and strategic optimization.

November 22, 2023

love it

EZ Lifestyle
United States
12 months using the app
Tolstoy replied January 11, 2024

Thank you so much! Appreciate your kind words.

October 11, 2026

Tolstoy is amazing. There product itself has so many great functions for all size businesses. I'm a solo owner and I do everything myself, so it has been a great tool. There customer service is among the best in the AI industry. I have come across some real bad ones, but Tolstoy, their customer service rates at the top.

YeeRave
United States
18 days using the app
September 21, 2026

Good

DJIESTORE
United States
2 months using the app
January 15, 2025

Loving the app, it was a bit hard for me to follow so I reached out for help. Niezl was so helpful and sorted it all for me. Amazing customer support!

Mahalo Eco Blinds
Australia
1 day using the app
February 1, 2024

such a smooth app! I want to learn more about the Shop feature. I'm using everything else and it's amazing

EDASI
United States
6 days using the app
Tolstoy replied February 13, 2024

We're delighted to hear that you're enjoying the app! The Shop feature is a great addition, and we'd be happy to provide more information to help you get the most out of it. Thank you!

January 23, 2024

I use the Tolstoy application for my Shop app store, and we are happy that it is an application specifically chosen by Shopify, and it also allows us to easily upload our videos to the Shop app for free. I am very satisfied and very happy, Thank you Tolstoy Team!

Minihomy
United States
6 days using the app
Tolstoy replied January 26, 2024

We're delighted to hear that you're satisfied with Tolstoy for your Shop app store, especially appreciating its selection by Shopify and its seamless video uploading feature, making you very happy – thank you!

May 6, 2021

Tolstoy is an amazing app made by some amazing people. Dov & his team were extremely helpful and responsive. I believe this app can be used in many innovative ways. I highly recommend trying this app.

allthingsustainable
Canada
4 days using the app
Tolstoy replied May 18, 2021

Thank you so much for your review and rating! It means so much when Tolstoy users recommend our app as a great product! We can't wait to see the amazing Tolstoys you make!!

Edited May 13, 2021

My name is Barbara with Sentient Beauty Cosmetics and Holistic Living. When I found Tolstoy I was excited to make this feature a part of my shop. When I needed help with creating and embedding my first Tolstoy to my shop I was lucky to have Dov help via their site chat. He succinctly, pleasantly, and patiently literally walked me through every step I needed to access my video from my phone, and make it visible where it needed to be on my shop. This is such a fantastic app. I'm thinking it will be the feature that will really engage my customers and keep them coming back. Thank you Dov for your expertise and good humor!

Sentient Beauty Vegan Cosmetics and Holistic Living
United States
22 days using the app
Tolstoy replied May 18, 2021

Thanks so much for sharing your feedback, Barbara! We're so happy you're loving the platform. We can't wait to see all of the amazing ways you use Tolstoy!

May 23, 2021

I love this app. It looks really cool and professional on my site. The team was very helpful in helping me to get it set up. My only wish would be that it displayed a results page at the end rather than going to a link. But the way it is currently set up is not bad. Just my preference.

HOAM Candle Co.
United States
24 days using the app
Tolstoy replied May 28, 2021

Thanks so much for this wonderful review! We're excited to have you as a customer. We love this idea, and we'll get to work on it :)

May 25, 2021

We are still very early with Tolstoy yet I am thoroughly impressed with the service and the quality of the app. I see this being one of the main tools in our arsenal when engaging with our fans and gathering data. It is super simple and when you consider you can use this on your Shopify store, in emails with GIF, and on outside landing pages to launch new products or contests... It is really unique and exciting.

Bean Nation
United States
16 days using the app
Tolstoy replied May 25, 2021

Thank you so much for your feedback and review!! We're happy you see the value in the product. Can't wait to see the extraordinary ways you use Tolstoy!