Track123 Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,755)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this tracking app as reliable, easy to use, and a big time saver. It centralizes shipments from many carriers and suppliers, syncs data including PayPal, and sends branded status emails that reduce “Where is my order?” inquiries. They like the customizable tracking pages, modern map‑based interface, quick setup, and fair pricing. Support is consistently praised as fast, responsive, and helpful with integrations and tracking issues.
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Es muy facil de manejar, solo que deberia de tener mas funciones del texto en español :)
GREAT
best and smart ui/ux
As other reviewers have said, this app sends incorrect data when customers track their order. For example a customer whose UPS package will be delivered today (according to the UPS tracking site), incorrectly showed the packaged will arrive over a week from now (tracking with Track123). Not acceptable.
Hi,
We're really sorry to hear about this — inaccurate tracking information is absolutely not the experience we want you to have, and we completely understand how frustrating this must be.
Regarding the tracking discrepancy you mentioned:
Incorrect estimated delivery date: The date shown in Track123 should reflect the latest data synced from UPS. When a discrepancy occurs between our platform and the carrier's website, it's something we take very seriously and want to investigate immediately.
We've already reached out to you via email — we'd truly appreciate it if you could check your inbox (and spam folder) and reply to us there.
Once we can look into your specific tracking case, we'll work to resolve this as quickly as possible and make it right for you.
Looking forward to your reply.
Best regards,
Alex
Track123 Team
great. I think I found perfect app to track and manage all order for my shopify store.. no more guessing where is order and looking in different post service webs...
super app! very good customizacion. It would be amazing for improving giving the opportunity to see the images updated at the moment in the customizacion page when we upload a new image. Now we have to move to the “view” page.
Another thing, the app need to put a widget of customizacion to the store owners to be able to make reviews of clients about the shipping, for the clients that have ordered to see it. Furthermore, in this section it would be so important to make a “leave your review” section, to increase the review rate of the new clients.
Lets do it! you will improve so much and gain lot of new stores with you!! Cheers!!
Great customer service help, fixed my issue right away.
Fast respond of the team! Helped me out with everything i needed, whenever i needed. Thanks.
their support is amazing. Loraine helped me a lot and solved all of my problems.
Very good quick and simple experience to use in the first 10 mins. Might become less good as I try to customize but so far very good
