Reviews (54)

Overall rating
4.1
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
Edited December 26, 2024

App completa e performante. Nella mia esperienza ho trovato qualche piccolo bug che è stato risolto dal customer care rapidamente.

Best Pet&House
Italy
2 months using the app
Shark Byte, Inc replied December 13, 2024

Ciao Best Pet&House!

Grazie mille per la recensione a 5 stelle! Apprezziamo molto il tuo feedback e siamo lieti di sapere che sei soddisfatto della nostra app e del nostro supporto.

Per qualsiasi altra domanda, non esiti a contattarci: saremo lieti di aiutarla!

Cordiali saluti,
Trackr team

January 23, 2025

Actually good app and especially great support! Thank you.

WASABI Knives
Germany
Almost 5 years using the app
Shark Byte, Inc replied January 24, 2025

Hello Wasabi Knives team!

Thank you so much for rating our app! We really appreciate it :)

Should any questions or requests arise, please feel free to reach out!

Best regards,
Trackr team

January 3, 2025

Great app with great value/money. Does what it promises to do

Diamond Painting Welt
Netherlands
About 1 month using the app
Shark Byte, Inc replied January 5, 2025

Hi Diamond Painting Welt team,

Thank you for your kind words! We're thrilled to hear you're enjoying the app and finding it valuable. 😊

Best regards,
Trackr team

November 29, 2024

Great app

De Diamond Painter
Netherlands
18 days using the app
Shark Byte, Inc replied December 1, 2024

Hi, De Diamond Painter,

Thank you very much for sharing your positive feedback, we really appreciate it!

Feel free to reach out to us any time, should you have any questions.

Best regards,
Trackr team

January 17, 2022

Magic application, exactly what I was looking for. It's functional, allows you to hide dropshipping information manually and most importantly stays beautiful and uniform to your site, whether on mobile or PC. The support is very responsive and fixes layout issues quickly on demand.

Malinway
France
About 2 months using the app
Shark Byte, Inc replied January 17, 2022

Malinway,

Thank you very much for your time to leave a feedback! This inspires our team a lot. If you have any questions in the future - please contact us at support@parceltrackr.com. We’ll be more than glad to provide all needed help.

Best wishes,
Trackr team

November 22, 2022

Please pay attention before installing this app here! If you take a normal tariff and then ask the support if you can have a more expensive tariff, then the money you paid for the old tariff is simply deleted. I would not install this app again, here just disappears money! I will also report this to Shopify support!

diy-diamondpainting
Germany
About 1 hour using the app
Shark Byte, Inc replied November 24, 2022

Hello diy-diamondpainting Team!

We're really sorry that you've come across some unpleasant experiences while communicating with us previously.
We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet.

Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation.

We'd really appreciate it if you replied to us.
Have a great day!

Trackr Team

November 22, 2022

Attention to all who want to install this app here! Please pay attention!
the app itself is ok, but the support is unfortunately very unfriendly. They try to make money. At this point I would rather take another tracking app from the Shopify store! There are discounts for new customers, but once you are in, it is very unkulant.

Diamond Painting - Das Original
Germany
5 months using the app
Shark Byte, Inc replied November 24, 2022

Dear Diamond Painting - Das Original Team,

Thank you for sharing your feedback.
We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet.

Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation.

We'd really appreciate it if you replied to us.
Have a great day!

Trackr Team

September 6, 2021

The app is excellent and its performance is amazing, but their Support and Developers Team is still better. They not just fixed an issue for us, they improved their app for us. Never found so efficient and dedicated professionals.

VOGGIN
Spain
9 days using the app
Shark Byte, Inc replied September 7, 2021

Hello Voggin,

Thank you very much for your kind words, all our team is inspired! We wish you all the best in your business and if any tracking related issues or questions will come up - please contact us via support@parceltrackr.com - we'll be more than glad to help.

have a great day -
Trackr team

November 22, 2022

I have spoken with support to see if it is possible to upgrade my plan to the next higher plan without losing my money on the old plan. I do not understand why money is stolen from me there. If I change, my old money must be credited, otherwise you pay twice. The support has not answered my question.

malennachzahlen-erwachsene
Germany
4 months using the app
Shark Byte, Inc replied November 24, 2022

Hello malennachzahlen-erwachsene Team,

Please, accept our apologies on behalf of everyone at SharkByte Inc, and know that your situation was an exception.
We are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have our personal commitment to improving the way our staff serves every customer.

We've tried to contact you via phone and email regarding the review but, unfortunately, haven't got a response yet.

Please check our email with our offers for you and let us know if it works for you, so we could find a solution for this situation.

We'd really appreciate it if you replied to us.
Have a great day!

Trackr Team

December 31, 2021

Works well, Excellent and fast support from Donatas
www.Satin-Boutique.com [home of finest made to order Satin Bedding and more]

SatinBoutique
United States
Almost 5 years using the app