Trackr: Order Tracking UpSell

Trackr: Order Tracking UpSell

Reviews (55)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
December 31, 2021

Works well, Excellent and fast support from Donatas
www.Satin-Boutique.com [home of finest made to order Satin Bedding and more]

SatinBoutique
United States
Almost 5 years using the app
May 29, 2024

Customer support team is helpful and we can suggest that app! We use it since years

Deine Garten Profis
Thailand
3 months using the app
Shark Byte, Inc replied May 30, 2024

Hi, Deine Garten Profis!

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Don’t hesitate to reach out if there’s anything else we can assist you with.

Kind regards,
Trackr team

March 13, 2018

Doesn't works "order not found"

Little Bouddha
France
About 4 hours using the app
August 13, 2018

Fantastic customer service. The staff really went the extra mile to help me out with my issues. Even though the problem wasn't fully resolved (problem with shopify not Trackr) I felt as though they were trying their best to see if they could help.

Very happy overall.

Huracan Fab
Australia
About 1 year using the app
June 13, 2020

The perfect app for online orders tracking! Well made, simple to use, and free trial available for testing the service!

kindestCup.com
Canada
1 minute using the app
Edited November 10, 2015

The best order tracking page / app currently on Shopify. Looks pro, inherits your site's CSS for an easy blend, and loads fast. Most other page-integrated apps on Shopify use slow-loading widgets, but this loads as quickly as any static page on the site. Plus, the app sits on your site, so you don't have to send customers to a third-party URL.

The developers are very responsive and eager to keep improving. Get this app.

UPDATE: Shopify will soon be building shipment tracking into their checkout page. The catch? They ONLY support USPS. We use 4 or 5 different shippers. Plus, who knows how it will actually work out? This app gives customers the ability to track with either tracking number or email+order ID. We're sticking with Trackr.

Shoreline 2
United States
About 2 months using the app
December 17, 2015

First impressions of this app are VERY good, and it supports most of the smaller national postal services too. The layout needed some light css-tweaking on our part to make it fit better in our site, but this is done easily thanks to unique classes.

First time you track a package you need to refresh the page once. I was thinking that the notification to do this could be just a bit more highlighted, because it is a pretty imperative part of the general usability.

All the texts are easy to modify. Another wish for improvement would be to include a wysiwyg-editor to the general description to allow more styling when writing longer texts.

Our tracking page can be found here: http://www.madeofsundays.com/apps/trackorder

Made Of Sundays 2
Finland
About 23 hours using the app
July 9, 2020

Goodygood app. Made simple. Works fine. This is the example for simple solution for simple need - track your parcel. Thanks team!

Sportsman Specialty Products
United States
2 minutes using the app
July 31, 2019

The app works perfectly, it has saved us a lot of work for our orders. But the best, the technical team. We had a problem on our subject and they fixed it immediately.

100% recommended!

Saki Deizan
Spain
8 days using the app
June 4, 2020

Very impressive app for order tracking. Looks like well build and with fair pricing. I would want to have more customisation for tracking page and hope team reads this review and plans on such updates :)

SleekPicks
United States
1 minute using the app
Shark Byte, Inc replied June 5, 2020

Hello SleekPicks,

Thank you for your kind review, it really inspires our team! Regarding tracking page customisations - certain customisations are already available, like possibility to choose main elements colour (progress bar, buttons, etc.),
background, title, buttons text colours, padding options, add sellers message. Regarding more specific customisations please contact our support@eoscity.com and we'll be glad to help if it will be technically possible.

Have a great day!
Trackr team