Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,565)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

September 12, 2022

The best customer service I have ever had with very quick responses. The app is simple and easy to use.

PTVLABS
Finland
11 days using the app
January 3, 2023

This is very easy to set up and support help was really smooth, replied fast and did great job for us!

GIGINA
Japan
3 days using the app
FireGroup replied January 3, 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

May 24, 2023

merci pour votre aide vous êtes très réactif et compétent, je suis heureux d'utiliser votre application

My Qamis Homme
France
1 day using the app
FireGroup replied May 30, 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

July 5, 2023

App isn't super intuitive to use but I got excellent support from Kaity. Thanks for your help today :)

cottoncarrier.fr
Canada
3 months using the app
FireGroup replied July 13, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

July 7, 2023

Non funziona, ti vogliono far acquisire altre cose: Usate un'altra applicazione non funziona questa

NEIBAC
Italy
11 months using the app
FireGroup replied July 11, 2023

Hi Matteo,

This is John and we would like to apologize for any inconvenience causing to your experience

In relation to your issue, we did not catch up your point yet, please elaborate it so that we can check and help you further

Also we have seen that one of our colleagues is reaching out you, but still have not got your response yet, please let him know if you need further support

Regards,
John
Transcy by OneCommerce

July 18, 2022

everything is good! good! good! good! good! good! good! good! good! good! good! good! good! good! good!

FavorShopping
Hong Kong SAR
5 days using the app
FireGroup replied July 18, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

July 19, 2022

Transcy translate is a great application with an excellent customer support Good Team ! Good job !! Yann

Aquashoes
France
5 months using the app
September 2, 2022

per ora tutto perfetto, mi ha aiutato Daisy ed è stata gentilissima. molto affidabile e sa di cosa parla

VecchioRetrobottega
Italy
About 1 hour using the app
September 11, 2022

It was a good response. Thank you for your kind advice. It was well used. I will use it well. Thank you.

PINK AGE HK
Hong Kong SAR
32 minutes using the app
March 31, 2023

J'ai eu pas mal de questions / problèmes , le support a été très réactif pour m'aider à corriger ceux-ci

Vinyl Way
France
2 months using the app
FireGroup replied April 4, 2023

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce