Transcy: AI Language Translate

Transcy: AI Language Translate

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Reviews (2,568)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
    2.3K
  • 5% of ratings are 4 stars
    119
  • 1% of ratings are 3 stars
    25
  • 1% of ratings are 2 stars
    17
  • 5% of ratings are 1 stars
    116
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

May 4, 2022

Ayden from customer service was really helpful through the activation process and helping with any further questions.

irisselections
Saudi Arabia
About 1 hour using the app
FireGroup replied May 6, 2022

Hi Awatef,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

September 6, 2021

Accurate translation, easy to set up, easy to use. the only app that met my needs. You can also add endless currencies

cocoa & shea
Kuwait
8 months using the app
FireGroup replied September 6, 2021

Hi Lulwa,

This is Donna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Transcy - Translate Language and Convert Currency

February 22, 2022

Its the best if you want different kind of languages. If you need help the support is there to help very fast. PERFECT!

eightyfiveclo
Germany
About 1 hour using the app
FireGroup replied February 23, 2022

Hi Janis,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

Edited June 29, 2021

ボタンの位置の変更などの要望を素早く解決していただきました。
素晴らしい対応力と開発チームかと思います。
安心して導入できるアプリだと思います。
まだ自分で細かい設定をいじる前なので、内容に更新があったら再度レビューに記載したいと思います。

Dlinks
Japan
About 5 hours using the app
FireGroup replied June 30, 2021

Hi Lungo,

Here's Egan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Egan
Transcy - Translate Language and Convert Currency

January 29, 2022

I have many international customers, now I can engage with them in their native language. Why make them use my language?

CountryReports
United States
19 minutes using the app
FireGroup replied February 1, 2022

Hi David,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

November 2, 2022

I am using this app now. It's an amazing app with amazing support,
Specially Giselle, Thank you really for your efforts.

Mix And Match
Egypt
About 4 hours using the app
FireGroup replied November 4, 2022

Hi there,

This is Scott from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

August 10, 2021

Fast and kind support. Lisa was very kind to help me setting up the currency function and answered my question very fast.

Rebel Company
Denmark
About 2 hours using the app
FireGroup replied August 11, 2021

Hi Laura,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

June 26, 2022

So far this app is doing what the developer state in their page. It is easier than anything else I have ever used before

MOF Development
Saudi Arabia
44 minutes using the app
FireGroup replied July 4, 2022

Hi RAYAN,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

March 1, 2022

Easy setup, option to manually translate text with good auto translate fallback. Very helpful and responsive support team.

Hide-X
Slovenia
About 23 hours using the app
FireGroup replied March 2, 2022

Hi Hilarij,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

March 1, 2022

Awesome app, easy to install and easy to use and customer support is excellent...can't wait to hit the international market

Moringa Life
South Africa
14 minutes using the app
FireGroup replied March 2, 2022

Hi Mark,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

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