Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

February 16, 2022

though still trying the apps, but you guys, especially Garlic is so helpful, he/she shows up in the right timing and solve my problem which I almost give up and shift to another apps. Well done !!

Good Vibes Select
Hong Kong SAR
10 minutes using the app
FireGroup replied February 17, 2022

Hi Ka,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 23, 2022

I run a business that need to translate my website to multi languages. The customer service is very good, they give me help even very late in the evening. Thanks transcy, they did a very good job.

Amperetime DE
China
29 days using the app
FireGroup replied June 27, 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 19, 2022

It does exactly what I needed (and more) and the customer service was instant and so helpful! Be ready for 1 hour of setup to get it just right. If you need to translate your site, this is your app

Alexandria Customs
Canada
About 3 hours using the app
FireGroup replied March 21, 2022

Hi Cody,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

December 16, 2021

Awesome app, that allows customization on every level. It also translates automatically and syncs everything. Also I must mention their support which really deserves another Five stars for help they provide.

KNDRCK
Slovenia
About 1 hour using the app
FireGroup replied December 16, 2021

Hi KNDRCK,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

October 31, 2021

This app really helped translate my whole website and really saved me a lot of time. I got a little confused when I started using the app but Jennifer from the help team of Transcy really made it easy for me!

BIGSALE
Lebanon
26 days using the app
FireGroup replied November 1, 2021

Hi Hassan,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 2, 2022

This is much better than the other translate app, tried to use paid one like laxgxfy, but this Transcy simplified to the best, easy installation, instant support when needed… even free plan!!! Must have app!!!

MeatKing.hk
Hong Kong SAR
8 months using the app
FireGroup replied March 5, 2022

Hi there,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Edited March 3, 2022

Really good cooperation also if there went something wrong with the payment. Transcy is a good app for translation. It is one of the best and also with unlimited count of translation words to a fix price. Norbert

AutAll & Victoria's Laden
Germany
18 days using the app
FireGroup replied January 25, 2022

Hi Norbert,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for these conveniences causing to your experience.

For your case we need to investigate further to find the root cause. I have seen that one of our colleague has sent you a follow-up email, please kindly check it for further help.

Looking forward to hearing from you soon.

Regards,
Jason
Transcy - Translate Language and Convert Currency

Edited June 1, 2022

This app is very easy to use for merchants and clients. The language/currency two in one service is incredibly useful. Whenever I have had problems, customer support has been very efficient and attentive. Thanks!

Rosie JewelsCo
Mexico
About 2 months using the app
FireGroup replied April 16, 2022

Hi Sabrina,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

Edited September 23, 2022

the automatic translator feature works quite well, there aren't many mistakes that need to be edited manually. customer service is very helpful and quick to respond. so far they were able to help me with all of my issues.

faustoswebsite
Hungary
5 days using the app
FireGroup replied September 26, 2022

Hi Judit,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

January 31, 2022

just getting started, but it seems to be a great tool for everyone who doesn't want to pay a bunch of money just for a second language on the website.
In addition the customer support is literally the best I've experienced yet.

TYGERFLY
Austria
9 minutes using the app
FireGroup replied February 1, 2022

Hi Maximilian,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency