Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

February 27, 2023

It's a simple and easy to use language translation program, their customer support is impressive, I installed the plugin for the first time and had some difficulties, they had multiple technicians to help me, they were very patient and professional.

VIVIEU
Hong Kong SAR
About 3 hours using the app
FireGroup replied February 28, 2023

Hi John,

This is Frederick from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Frederick
Transcy by OneCommerce

August 2, 2022

A very app, but I would appreciate a little more transparency. In particular, they don't clearly mention that translations are for only 1,000 products in most of their plans. This should be mentioned in the plan comparison. Otherwise, a very good tool.

MusicMajlis
United Arab Emirates
7 days using the app
July 11, 2023

I just started with this app, and so far so excellent. Nim-the customer service agent was there all the time to support me. Installation and setup did not take more than 5 minutes to get my website in all languages and all countries. This app is amazing!,

Healthcare Private Label
United States
About 3 hours using the app
FireGroup replied July 13, 2023

Hi Raphe,

I'm Justin from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Justin
Transcy by OneCommerce

January 15, 2023

Great application with great support.
It was very easy to install this app. To setup translation on our page took few minutes. Support chat was perfect. All our questions were answered with "light speed"! We highly recommend Transcy: AI Language Translate.

LIDES.COM
Slovakia
About 3 hours using the app
FireGroup replied January 16, 2023

Hi Michal,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

Edited June 16, 2024

Cris is very helpful! Thank you and all your colleagues for your prompt assistance in solving my case.

I recommend this application to all who are looking for a convenient and excellent solution for their business in order to enter the international market!

Twiggy Shop EU
Bulgaria
Over 1 year using the app
FireGroup replied January 30, 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

December 28, 2022

The customer service is BOMB! Literally helped with all my questions, quickly corrected all my issues, and even gave me some extra insight! very patient and works extremely fast! as a business owner, I greatly appreciate this!!!! Time is the most expensive thing!

Lash Primp
United States
9 months using the app
FireGroup replied December 28, 2022

Hi Amir,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

September 6, 2022

Ok, some minor issues/bugs when setting it up; Lauren & team was very helpful! Rating of 5 stars is because I can get my webshop in 111 languages for 20USD/month! And absolutely translated "good enough" - Google Translate is so much better than it used to be! :-D

Xinix
Sweden
19 days using the app
Edited January 16, 2023

Great app, great support team. I just installed it and they jumped in to help me set it up. I have a costume shop and have been looking for a long time for an app to translate. Bonus it also came with the currency selector in the same widget which is great.

Thank you!

florentinodelure
Moldova
About 2 hours using the app
FireGroup replied January 16, 2023

Hi Serghei,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

Edited May 6, 2025

Great support team, encounter with problem for install and using Transcy, contact their support team, they are almost online all the times, and reply fast, help resolved problems, thank you very much. thank you very much for your help. thank you very much for your help.

Tronxy 3D Printer - Best 3D Printer with PLA Filament
China
Over 2 years using the app
FireGroup replied December 8, 2022

Hi XIAODON,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

August 31, 2022

This app is amazing! We tried other apps to achieve geolocation, language, and currencies and had many challenges. This one cured all of them. Also, the customer service is top notch and Nim was amazing in answering questions and with setup. We highly recommend this app!

The GIN Store
United States
2 days using the app