Transcy: AI Language Translate

Transcy: AI Language Translate

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Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
    2.3K
  • 5% of ratings are 4 stars
    119
  • 1% of ratings are 3 stars
    25
  • 1% of ratings are 2 stars
    17
  • 5% of ratings are 1 stars
    116
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

February 15, 2022

nice translat tool and good service,and manys thanks for the staff help me to solve the problem,highly recommend

AUA CROWN HOME DECOR FURNITURE STORE
China
23 minutes using the app
FireGroup replied February 16, 2022

Hi there,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

May 27, 2022

Awesome app. Customer care is very supportive. Recommended if you want to translate the website to any language.

Neo Hair Lotion
Kuwait
3 months using the app
FireGroup replied May 30, 2022

Hi Ali,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

June 8, 2022

Great and fast customer service! Very helpful people to help guide you through the entire process of setting up.

Avalon - Plants, Gifts & Antiques
Netherlands
28 days using the app
FireGroup replied June 9, 2022

Hi Sebastiaan,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

October 11, 2022

Team are very helpful and help me fixing some issues immediately. Thanks very much and great app on translation.

安妮美食 Annie Gourmet
Hong Kong SAR
About 1 hour using the app
FireGroup replied October 11, 2022

Hi Bonnie,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

November 19, 2022

this app is amaaaaaazing
I tried it and the chat was amazingly responsive I was really happy to have such an app

ZkBeautyshop
Jordan
26 minutes using the app
FireGroup replied November 21, 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

Edited September 25, 2025

Jane the representative was so nice and kind. She helped me what I want. Super fast and great customer service!

VOVO USA
United States
About 4 years using the app
FireGroup replied July 12, 2021

Hi VOVO,

I'm Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Xenia
Transcy - Translate Language and Convert Currency

March 16, 2021

Im happy with your developer which helping me out with the bugs on the theme (prestige). Thanks for sort it out.

Ultimate Wallet
Malaysia
22 days using the app
FireGroup replied March 16, 2021

Hi there,

I'm Jane from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jane
Transcy - Translate Language and Convert Currency

April 20, 2021

Great services! Simple and convenient to use！Customer service staff will actively help when encountering problems

Bluetti-Asia
Philippines
About 1 hour using the app
FireGroup replied April 20, 2021

Hi XiaLei,

Here's Madison from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Madison
Transcy - Translate Language and Convert Currency

September 27, 2021

Great customer service and Super frendly use interface as well as amazing functions. The dev is our best support.

SUPRENT EU
China
2 days using the app
FireGroup replied September 27, 2021

Hi Steve,

I'm Miranda from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Miranda
Transcy - Translate Language and Convert Currency

January 25, 2022

Easy to install and great support. When I had a issue with the setting, they helped me within 10min. Great thanks

IROHAS SHOP
Japan
About 1 hour using the app
FireGroup replied January 25, 2022

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

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