Transcy: AI Language Translate

Transcy: AI Language Translate

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Reviews (2,567)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
    2.3K
  • 5% of ratings are 4 stars
    118
  • 1% of ratings are 3 stars
    25
  • 1% of ratings are 2 stars
    17
  • 5% of ratings are 1 stars
    116
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

Edited January 4, 2023

Very good customer service. Transcy was very helpful and quick with onboarding and helping me out in the start. Very nice people.

The World Game
Slovenia
8 months using the app
FireGroup replied May 24, 2022

Hi Doni,

Here's Marcus. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

Edited June 5, 2024

Great app for language translation and currency conversion! The customer support is really helpful, fast and always available :)

Metamorphoza
Bulgaria
Almost 3 years using the app
FireGroup replied February 11, 2022

Hi Veselina,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

April 20, 2021

Ease of use for translation. Customer support was really helpful when we had an issue with our language switcher. Would recommend!

Tribus Grips
Canada
4 days using the app
FireGroup replied April 22, 2021

Hi there,

This is Sophie from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Sophie
Transcy - Translate Language and Convert Currency

August 26, 2021

I used this app to help me translate language and currency. It is easy to use, and you get help quick if you are stuck. Recommend.

fodebagen.no
Norway
3 months using the app
FireGroup replied August 29, 2021

Hi Kristina,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

August 27, 2021

Great support and efficient app :) cool UI you can figure out how to use easily.
i hope they have more diverse designs of swicher

Michellelook
Canada
25 minutes using the app
FireGroup replied August 29, 2021

Hi Misun,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

September 6, 2021

Customer service is excellent!!! Very helpful staff and good quality of translation. Love this app. Highly recommend to everyone.

Titan Badminton
Malaysia
25 minutes using the app
FireGroup replied September 6, 2021

Hi Isaac,

I'm Felicity from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Felicity
Transcy - Translate Language and Convert Currency

December 13, 2021

We really recommend this app! The free version really works, and the live support it's really fast. I rate it with all the starts

Home Luxury Scents
United States
About 3 hours using the app
FireGroup replied December 15, 2021

Hi there,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

June 8, 2022

Great Customer Service! The support agent we had was amazing at helping us setup every step of the way, made it a breeze to setup.

Saint Javelin
Canada
About 1 hour using the app
FireGroup replied June 9, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

July 12, 2022

Neville was very helpful and professional. He did an excellent job helping me with my problem. Thanks for the outstanding service.

BattleStrongTogether
United States
23 days using the app
FireGroup replied July 18, 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

Edited August 8, 2022

Good customer service. Thanks, Johnson for your expert help. Decent translation app. pricey but has good features and integration!

InsuJet
Netherlands
2 months using the app
FireGroup replied June 8, 2022

Hi Nicky,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

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