Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,567)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

November 23, 2022

amazing app! hard to use at first but Nicky from their Customer Support gave me a fantastic service and helped me figuring out my problem!

Ordinateur St Joseph
Canada
26 days using the app
FireGroup replied November 24, 2022

Hi Michael,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

July 13, 2021

Easy to Use app with good translation engine as well and Great Support team easy to work with. Offered additional Features to help my store

Kamala Stores
India
About 20 hours using the app
FireGroup replied July 13, 2021

Hi Abishek,

This is Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

January 26, 2022

¡Un 10 a la atención al usuario! Desde que instalamos la app se volcaron en ayudarnos. Nunca he tenido una experiencia tan buena como esta.

Selloa
Spain
About 1 hour using the app
FireGroup replied January 27, 2022

Hi Francisco,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

March 25, 2022

It's an amazing app. The staff are very helpful. They will help you add the switcher to your home page and solve the issues it may appear.

Summa
Ireland
About 1 hour using the app
FireGroup replied March 28, 2022

Hi Tomas,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 13, 2022

I needed a Spanish translation for my site and this works perfect. Great app and the service by Pauline to help me setup was very helpful.

VAQUERO BOOTS
United States
About 1 hour using the app
FireGroup replied June 14, 2022

Hi Daniela,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

October 3, 2022

A fantastic support team that is on hand to help with any equity instantly. Works better than Shopify's native app which is in its infancy.

Bedrooms Plus
United Kingdom
About 1 hour using the app
FireGroup replied October 4, 2022

Hi Craig,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

October 30, 2022

thank u Rosa for helping me set currency on my web )) nice app. and so helpfull stuff. i like it! i will use this app for my another sites

montterini
United States
6 days using the app
FireGroup replied October 31, 2022

Hi Anastasiia,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

October 11, 2021

I still have to see how it works after a few months but the service is superb. they installed it for me so I could use it within a half hour

MAD Exhausts
Netherlands
About 4 hours using the app
FireGroup replied October 12, 2021

Hi Daan,

This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adela
Transcy - Translate Language and Convert Currency

October 15, 2022

Really good team behind this app; they reached out and provided all the customizations we needed (Tailor specifically is amazing at her job)

Balmain Paris Hair Couture Canada
Canada
About 1 hour using the app
FireGroup replied October 18, 2022

Hi Balmain,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

Edited April 29, 2024

Thanks Cris! Really good support. Quick and empathetic response. Pleasant attitude, with great knowledge of the app ...Thanks for your help.

GlobalMultinational
United States
About 2 years using the app
FireGroup replied March 5, 2022

Hi CAMILO,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency