Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,567)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

March 22, 2022

Jane helped me solved the conflict problem of my website, Excellent customer service, fast and kind, very impressive! I did get help right here:)

lollipop.camera
Taiwan
About 2 hours using the app
FireGroup replied March 25, 2022

Hi WEI,

I'm Andrew. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Andrew
Transcy - Translate Language and Convert Currency

April 12, 2022

great looking app with a lot of features and the support team is amazing, they helped me with a custom option. I am really happy with this app. :)

Kingaims.com
United Kingdom
About 9 hours using the app
FireGroup replied April 16, 2022

Hi Stephanie,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

May 17, 2021

Transcy team helped me with the set up process since the first moment. Very supportive and available for any kind of needed information or request!

Brulée Beachwear
Spain
About 1 hour using the app
FireGroup replied May 18, 2021

Hi Raquel,

My name's Sarah from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Sarah
Transcy - Translate Language and Convert Currency

January 15, 2022

Lisa's support is super helpful getting me setup as a nw international shipper! Excited to see how my countries I will now have relationships with.

Decor Addict, LLC
United States
About 22 hours using the app
FireGroup replied January 17, 2022

Hi ANITRA,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

February 20, 2022

Awesome app and customer service! Highly reccomended for any business looking to implement easy current switch and translation to boost conversions

REEFLEX | Explore. Create. Inspire.
Switzerland
About 16 hours using the app
FireGroup replied February 22, 2022

Hi Giosue,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Matthew
Transcy - Translate Language and Convert Currency

February 22, 2022

Great app to manage translations with excellent customer support. We probably won't be using it since it doesn't offer product handle translations.

Meet Harmony FR
Spain
About 1 hour using the app
FireGroup replied February 23, 2022

Hi Antonin,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

March 19, 2022

my experience was really fast and kindly, help us really quickly.
i hope increase my store and be allowed to offer a good service to more languages

Global Sight International
Hong Kong SAR
31 minutes using the app
FireGroup replied March 21, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

November 20, 2022

I have just started using this app for my store , it's User-friendly, quick support is available and functionality looks pretty good and accurate.

LAVELASTORE
Saudi Arabia
11 days using the app
FireGroup replied November 21, 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Edited January 11, 2025

I was very satisfied with the support of Serenaa at Transcy , she answered very professionally to all my questions . All my doubts were clarified .

Eco Candle Project
Portugal
Over 3 years using the app
FireGroup replied October 29, 2021

Hi Ivone,

This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

For your concern as Portugal language in Brasil has a few differences, I will note this point and improve it for future update. Also we allow users to edit their translation if the translation does not reach your expectation, you can try to edit it.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

October 4, 2021

I have used it in a couple of sites and everything work correctly. In addition Jennifer is really nice she help me with a situation. Thanks Jennifer

Folié USA
Mexico
11 days using the app
FireGroup replied October 5, 2021

Hi Adrian,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency