Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

September 8, 2021

The app it's easy to use. Some minor fixing needed, but the team support is quick to fix the issues. Even the free plan it's great for a basic translate.

Didiamant
Mexico
2 days using the app
FireGroup replied September 8, 2021

Hi Ricardo,

I'm Radley from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Radley
Transcy - Translate Language and Convert Currency

Edited October 14, 2021

It was very kind and quick to respond, which was helpful!
Very good app and staff!!
Thanks to that, it seems that we can create a sales channel overseas.

AutoExe store
Japan
21 days using the app
FireGroup replied October 18, 2021

Hi 松井敦子,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

December 25, 2021

Best service ever from Richarde!!
I had some issues with some translation from an app that wasn't translated but Richarde fixed everything
I love the app

Mon Chou
Denmark
About 1 hour using the app
FireGroup replied December 26, 2021

Hi Jonas,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

October 20, 2022

I really loved the ease with which I was able to install this app. The assistance was wonderful, and very helpful. This is something I highly recommend.

Melico Sciences
United Kingdom
About 1 hour using the app
FireGroup replied October 20, 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Edited February 7, 2022

A lot of hazzle in the beginning, but their support team helped me out very quickly and efficiently. As for now, everything looks to do the job just fine.

gundam-store.dk
Denmark
About 15 hours using the app
FireGroup replied February 8, 2022

Hi Jesper,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

Edited November 8, 2022

Great app so far. Works just like intended. Also worth noting their customer service wrote instantly to help me onboard. Thanks for the support @ Neville.

Simpel Surdej Studio ApS
Denmark
Over 1 year using the app
FireGroup replied April 14, 2021

Hi Brian,

My name's Amelia from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Amelia
Transcy - Translate Language and Convert Currency

November 27, 2021

Great App, quick response and Transcy technical team and Johnson helped us to fix the currency display for our store. I really thank you so much your help.

Fashion Pioneer
United Kingdom
4 months using the app
FireGroup replied November 30, 2021

Hi Lu,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

December 31, 2021

This app is great. It was a little bit difficult to set up at first, but the chat support responded immediately and helped me right away. Would recommend.

AnteAGE
United States
2 days using the app
FireGroup replied January 3, 2022

Hi Connor,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

November 16, 2022

I was a bit lost trying to turn on and add a language to my page and Pauline helped me a lot on the chat service, she was helpful and kind all the time! :)

Artemisa Natural
United Kingdom
5 months using the app
FireGroup replied November 17, 2022

Hi Lina,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

November 17, 2022

So quick, pretty fast perfect service.
I am so busy right now, but I would like to leave the useful comment for the tech guy and wonderful customer service

cigadesign.official
China
About 1 hour using the app
FireGroup replied November 17, 2022

Hi there,

Here's Kelly from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce