Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,567)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

December 1, 2022

Pauline from Al Language Trasnlate was an amazinng help with setting up this app on my site. In 30 minutes with Pauline my site was translated and ready to go.

Imaginariumandcompany
United States
About 1 hour using the app
FireGroup replied December 2, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

December 20, 2021

Great service. Quick response and help. Got more help than expected. Keep going like this. For business very important your service was quick and easy to reach!

Lo10M
Netherlands
About 1 month using the app
FireGroup replied December 21, 2021

Hi Hanlun,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

June 7, 2022

Jennifer knows the software very well and can always quickly find the problem and resolve it. She is great to work with. I appreciate her help. Thanks Jennifer !

California License Plate
Germany
About 2 hours using the app
FireGroup replied June 8, 2022

Hi Damian,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

October 21, 2021

The app works great! doesn't slow down your site. Customer support is EXTREMELY HELPFUL!!!!!! They're the reason this app takes your experience to the next level!

QiLifeStore.com
Canada
1 day using the app
FireGroup replied October 21, 2021

Hi Yat,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

June 17, 2022

Dory from Fire Apps help set up the language on my store. Very fast and Efficient!! We have yet to see the translation itself on the readability and the quality.

Snugberi®
United Arab Emirates
About 1 hour using the app
FireGroup replied June 18, 2022

Hi Pramod,

This is Scott. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency

February 21, 2022

Hello !
I just Install the App ,there was some issue ,the CS deal with the issue very fast.
Excellent Support from Molly! I will update review after using the App.

VEILKINI
Jordan
About 2 hours using the app
FireGroup replied February 22, 2022

Hi Mamoun,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

September 28, 2021

Loved the promptness and customer service, a very helpful and superb app. I recommend this app if you have to show your store in multiple languages and currencies.

Khinkhwab
Singapore
About 1 hour using the app
FireGroup replied September 29, 2021

Hi Ruchi,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

February 24, 2022

Good App! They solved me the languages problem only in 30 minutes... I recommend it. The person who help me in the problem, focus in solve it!! Very happy for this!

Superb
Spain
About 1 hour using the app
FireGroup replied March 1, 2022

Hi Pablo,

Here's Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

June 15, 2022

Great support provided, perfect app for stores who require mulitple languages and currency. Love working with their team to find new solutions to business problems.

Supawear
Australia
About 4 hours using the app
FireGroup replied June 16, 2022

Hi Jason,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 24, 2022

I love the app. It helps me offer multicurencies. Customer service is very quick and helpful. Helped me customize the placement of the app on my theme. Thanks a lot

Homura Design
Philippines
About 2 hours using the app
FireGroup replied June 27, 2022

Hi Charles,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency