Hextom AI Translate & Currency

Emma and her Team are truly remarkable.
We were not able to display the language selector in the header of the Debut theme. One request, instant feedback and after 5 hours the issue was fixed.
Many promise, but Hextom is ready, willing and able to truly deliver and keep the promise. A pleasure to work with them.
Best rating ever.

Great app! I was able to translate my entire store from Spanish to English. I translated manually (free) and it was easy, albeit a little slow but I'm very particular and prefer to do it this way. There are paid options that translate using AI, however I didn't use this option so I can say how well it works. Overall I have a good experience using the app!

We use this app on the free plan at the moment (in itself a great feature not all apps provide). Everything to do with manual translation works well, does what it says on the tin. The support provided by Translate My Store was also excellent, when I got in touch they helped me out with a minor issue via email with clear instructions & friendly manner. Many thanks!

This app is fantastic - depending on the number of languages you need the cost is very reasonable and the ability to divide up the translations tasks is great as is the glossary functionality for brand names etc. The free plan allows you to test the app before committing to a plan too. Also their support so far has been very fast and professional - no complaints and highly recommended!

I recently had the pleasure of experiencing the outstanding translation feature at a local store, and I must say, it has revolutionized my shopping experience. This innovative addition has effortlessly bridged the language barrier, enabling smooth communication between customers and staff, regardless of their native languages. I can't help but share my excitement about this fantastic feature!

Exceptional app! Helped me translate the whole website so quickly. The "bulk manual" option really speeds things up. Also, the support is incredible (thanks Karen!!), very usefull, and they really help if there's any problem. The main dashboard gives is very handy, you can know in seconds if there's anything to be done. Best translation app! (and I've tried some of them). 5 stars well deserved!

ニセコという国際的な拠点から発信するビーントゥバーチョコレート のショップには、二か国語のサイトが必要でした。このアプリは、まさに当ショップが求めていたもので、将来的に対応言語を増やすことになっても心強い存在です。カスタマーケアも大変素晴らしかったです！ご対応いただいた Emmaさん、Noahさん、ありがとうございました！ We needed Japanese and English for our handcrafted bean-to-bar chocolate business. This app is absolutely perfect for our needs (and also allows the flexibility to add other languages down the track). Just as important is the customer care, which has been simply outstanding (big shout out to Emma and Noah!) Highly recommended :)

The support team is excellent, fast, competent and courteous. We had a some custom elements that the app did not initially capture for translation, so I reached out to the support team on several occasions and they were able to solve the situation quickly. In our European store, we offer English, German, French and Italian, and the app handles everything very well. The app also includes a backup function so in case one enters something incorrectly, one can always restore a prior time / date.

1. I had some errors/bugs after translation to German language.
2. I had bugs with visual editor.
3. There was also a problem with the translation credits. I purchased extra credits for the translation (more than 1 mln words), but half of them suddenly disappeared.

The support team resolved all these problems. Thank you!

My recommendation for merchants. If you want to ask something from support, send them an email. They don't answer in chat. I wrote several messages in chat but never got a reply.

Very easy to use, and great tutorial in the Apps. Just have to read the guide and everything go smoothly.

The team has quick respond after I send email which I had the issue of the code. They really does great job for fixing the issue (Less than a few hours!).

With the free plan, the functions are definitely enough for small / medium online store. Once the store contains more items and pages, you may want to upgrade the plan for more service. (Much more worth than other apps which charge $20+/month.)