Hextom AI Translate & Currency

Some translation parts are quite rigid, not native at all. When reading some sentences is quite obvious a translation tool was used. e.g "Sold out"

It looks good, it is easy to use and the most important thing is the customer service. Man, they are fast when it comes down to solving an issue. If you need a translation app....use this one. Highly recommended.

I was looking for a free app that would allow me to translate my site easily and completely. I couldn't/wouldn't afford a monthly fee, as is usual for the more popular translation apps.
I was about to give up - and then I found this app. Easy to use and powerful in functionality!
Many, many thanks dear developer team! :)
By the way: great support, as well!

It's not even one star, but more like -5 stars. I found and installed this app last week. App stopped after 1000 free words telling me to buy more. It's OK, but the description says that you can have 20000 as a first time user bonus. I asked support to fix this, but got an answer that I already used app a year ago which is not true. I opened my store in March 2021. When asked to show me the log of me using their app a year ago, but got no answer. So, it's just another false offer. Sad. They could easily got me to pay monthly subscription. Skip this app!

ASSISTANCE IS SIMPLY INDECENT. I wrote the first time 2 weeks ago because I have very annoying problem with translation of shop policy pages (the app translate only half of the text despite refresh). They answer me to send them the link of the page in order to fix my problem (and I did it) and then they disappeared. I wrote several emails replying to the agent who first contact me, but they didn't manage to solve the issue. They simply replied to my review here below and with another useless email by saying they didn't receive any email and to "check my inbox" (maybe their staff should check the inbox!). I replied again with 2 emails and no answer. No other contacts, no phone number, no address... just a FAQ page (useless as the assistance service!). I would have left a detailed review on the use of the app with a higher rating, but this very bad assistance service is inacceptable. For Hextom: Please, don't reply again with useless sentence like "check the inbox" or "we didn't receive emails", we need your assistance to solve problems and give a good service not to receive "something to be said".

Super easy to use app! Developers and quick to respond and fix issues (which is such a relief). I like that there is an automatic way to translate but also a manual way. I wish there was a $20-30 month plan instead of jumping from $10 to $100 but I can get enough done with just $10.

Seems quite good. import export works well. Nice to have - edit button for original text (when you find errors or you need to edit it would be comfortable),
Must - urls don't appear in sitemap (i know they are not translated but they get the languagecode after the domain name for example domain.com/en)

Tired of this app and their extremely slow support, if i had the time to translate my store with another app i would do it in a blink. I have to fix everything myself with this app, however their HTML editor is total garbage, can't even paste the HTML code by one of my products into it, formatting is off, filled with errors and bugs, there's a lot of guess work too, as to which products you are translating good luck, this app surely cost me a lot of time and headache :)

I was messing around with the Free Shipping Bar (great app, and huge ROI for the paid version) and saw that Hextom had other apps. I hadn't thought of translating my store before, but we continue to have more and more customers from non-US countries. I've only been using it a few weeks and am using one of the paid plans, but so far so good. I had no idea my site had so many characters, but that's ok. I have a reminder set for the first of the month to go in and use my monthly balance. Why I'm giving it 5 stars so early? The customer service. It's been prompt (about 24 hours) with clear english and always directly answers my questions. Overall, happy customer so far and we'll see if this app helps convert more international potentials to international customers.

Not a bad app, but the support is not-existent. I wrote an email one week ago, and I am still waiting. I am removing my subscription