Trendsi: Fashion Dropshipping

Review for Trendsi on Shopify:
I've had a great experience working with Trendsi so far! Their platform is user-friendly, and the product variety fits perfectly with my brand. I especially want to give a big shoutout to Mariel from customer support—she's been incredibly helpful, responsive, and professional throughout the process. Thanks for making everything smooth and stress-free! Highly recommend.

— Zeeshan

Trendsi is awesome! The customer service is topnotch! I would especially like to thank their representative, Dave. He was such a help. He helped me figure out why my products were showing as sold out even when Shopify and the whole of the internet seemed to provide zero answers! On top of that, they have great products and fast shipping. Super impressed and plan to use them as much as possible!

Extremely disappointed. Saw a potential in this app so I changed my entire niche focus to women's fashion hoping to get things set up for the pre fall-winter season. Spent days doing market research, building up collections on Trendsi, rebuilding my website from scratch, investing on app plug ins etc. Only to be stopped not even half way through attempting to import the collections I created to Shopify. They told me I need to confirm I'm not a bot by purchasing a sample, then they'll remove the limit. How am I a bot when I've been asking questions almost daily and talking to them lol. I'm a drop-shipper, starting out and testing things so I don't have a seller's license yet therefore I cannot place a sample. Long story short, wasted my time, energy, and money on a wasted potential. What a joke, not a funny one. UPDATE: Just wow. One of their leads reached out because I wrote a review, not to help but to potentially get me to take it down and never responded despite responding professionally with my concerns as asked. One of their reps told me earlier that new dropshippers can start and get customer orders without needing to have inventory and that its only needed if I want to get samples. Meanwhile the lead simply says that dropshipping without a business lisence is against their and shopify rules. Imagine targetting dropshippers and don't even know Shopify's policies regarding dropshipping. Glad they rejected me like this. Rejection is protection. All they care about is turning you into a customer of their products ASAP by suggesting you order "samples" because they don't believe every new seller will actually make it.

Edit: I almost wasted my time to try them again then remembered how their actions never match their words. With their OWN WORDS on several articles on THEIR WEBSITE as well as one of their representatives told me that I'm not required to obrain a seller's permit or business lisence unless I start generating over a specific number a year or specifically with Trendsi if I want to purchase a sample, being responsible I read their articles and confirmed with their representative first. Then redesigned my website, branding, marketing emails, banners, ads etc to based on their products only to block me not even half way from adding the collections I spent NIGHTS organizing. They emailed me following my review saying to reply if I need any help etc, followed up 2 times to that email and no response. Idk what possessed me to reinstall the app, but thank god I rememebered. Imaging running this kind of business and don't know a thing about shopify's requirements or dropshipping in general, let alone their own policies.

AND OH MY LORD, just read this response to this review. Instead of trying to be helpful, they are more worried about dismissing my review. I uninstalled their app because they stopped me from adding products saying I need to order a sample to prove I'm a human due to my activity, not took down my store. Still building it. Tf is wrong with this company, lmao. So disrespectful, after all the communication I had with them, wow. Imagine saying I'm fake just because I wrote my experience, immature is all I can say. Also I just love shopify, me responding to this stupidity is proof enough that I'm real, but my review also shows I've tried their app for 4 days, and they're saying my store was deleted after 3 days of free trial? As if they know me? I'm laughing my butt off. Plus they emailed me on August 5 which I responded to not once but twice from my work email. If actions don't match their words was a company. Circus.

My experience so far has been exceptional. Their customer support is friendly and helpful. Angelo helped me out by answering some questions for me. The samples I've received have been good quality and the sizing appears to be pretty true to size on most of the items. All in all I recommend them, especially as they are one of the few quality drop-shipping companies that doesn't require a monthly fee or impose limits.

I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!

So many complaints. Using this vendor for dropshipping has been a complete headache from day one and I haven't officially launched but Trendsi has proven not to be able to handle large order quantities. There is no merchant support at all for shipping, delays, refunds, credits, nothing. They don't notify you when part of the order didn't ship. If you don't check each order one by one then prepare to get a large amount of emails from upset customers asking "where is the rest of my order?" I don't even have 100 orders and have had to process 5-6 refunds and offer credits and coupons because Trendsi has lost packages or simply not shipped out product. This vendor is a liability to building a successful brand and now I'm trying to source all products in my store elsewhere. I'm losing money using Trendsi and they are not a trusty source for dropshipping.

BEWARE

Russette Garcia and Alan Paz went above and beyond in assisting me with inquiries about shipping and tracking for customer packages. Their prompt and insightful responses swiftly resolved my issues. Demonstrating exceptional patience, they dedicated over an hour of their time online, guiding me through the process of building my Shopify store. I am thrilled to have discovered this remarkable fashion dropshipping opportunity, allowing me to focus on driving traffic to my website. The Trendsi dropshipping software has simplified the entire process, making online profit generation easy and efficient. With my first customer order successfully fulfilled, I am excited about the prospect of selling more Trendsi products. A heartfelt thank you to Russette Garcia and Alan Paz for their outstanding support. Gratefully, Asia :)

I've been using Trendsi exclusively for about a year now. No complaints here. Customer service is always helpful. Jules especially! I love the Trendsi x Tik Tok integration. It's super easy to setup and push items to my TT shop. Whenever I have a question or need help, CS is quick to respond. Highly recommend!

I was very concerned about making sure the quality of items that I wanted to offer in my ecommerce store were going to be on par and to do that I needed questions answered about the return policy etc. Lee and Czar were both very helpful and informative and I feel much more confident about placing sample orders to check the products and being able to return them hopefully without any issue now in order to make my store is the best I can possible make it so that all parties are happy including myself and my customers as that is my main goal and also to be partnering with a company that shares the same values of quality, integrity and great service. Thank you!

I have had Trendsi for a while now and I love how easy it is to import products as well as the customer service. The products are stylish and I love that some of the products have videos, you can see the style and stretch of the clothing. I had a quick question for customer service and spoke with Dave, while Trendsi did not have the specific function I wanted, he could find me a workaround and save me a little time. Trendsi is excellent for new businesses.
I look forward to launching soon.