Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

July 3, 2025

I had an issue with my Shopify store disconnecting from Trendsi, and Anya was incredibly helpful in getting everything back on track. She guided me step by step through the process and made sure my store was fully reconnected. Her support was clear, patient, and professional. Excellent service—thank you, Anya!

Shop Arenas
United States
Almost 2 years using the app
ShopSocial, Inc. replied July 7, 2025

Hi Shop Arenas,

Thank you for sharing your experience! We’re so glad to hear that Anya was able to help you smoothly reconnect your Shopify store. We’ll be sure to pass along your kind words to her. Providing clear and patient support is very important to us, and we’re happy you received excellent service. If you need any further assistance, don’t hesitate to reach out!

July 2, 2025

Just wanted to leave a shoutout for Lorie at Trendsi support! She was incredibly patient and clear in her explanations, both about the Shopify product limit and the processing time for my overseas order. Made a potentially frustrating situation much smoother. Thanks, Lorie!

Shopslogic
India
4 days using the app
July 2, 2025

Needed assistance and "Ria" was a tremendous help. Very knowledgeable and professional. I love this type of service.

Jaylen Janelle
United States
Over 2 years using the app
ShopSocial, Inc. replied July 7, 2025

Hi,

Thank you so much for your kind words! We’re delighted to hear that Ria was able to provide you with knowledgeable and professional assistance. It’s wonderful to know you love the service — we’ll definitely share your praise with her!

If you ever need anything else, we’re always here to help.

July 2, 2025

Was assisted by Harold in which he helped to get the shop back working properly. He did a great job and was very responsive awesome job.

SweeTei's Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied July 7, 2025

Hi SweeTei's Boutique,

Thank you so much for your kind feedback! I’m glad Harold was able to assist you promptly and get everything back up and running smoothly. We’ll be sure to pass along your compliments to him. If you need any further help, feel free to reach out anytime!

June 26, 2025

I want to sincerely thank Mr. Raymart and Mr. Harold for doing such a great job. Their professionalism, patience, and dedication truly stood out. They went above and beyond to ensure everything was done correctly and smoothly. I’m grateful for their support, excellent communication, and the care they showed throughout the process. It was a pleasure working with such a dependable and kind team.

Luxe Ambiance Fashions
United States
Over 1 year using the app
ShopSocial, Inc. replied July 7, 2025

Hi Luxe Ambiance Fashions,

Thank you so much for your kind and heartfelt message!

We’re absolutely delighted to hear that Mr. Raymart and Mr. Harold made such a positive impression. Your words truly mean a lot — not only to them, but to our entire team. Their professionalism, patience, and dedication are exactly what we strive for, and we’re so glad to know it made a difference in your experience.

We’ll be sure to pass along your gratitude to both of them — they’ll be thrilled to hear how much you appreciated their efforts. It was a pleasure working with you as well, and we’re truly grateful for your trust and support.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We're always here for you!

June 27, 2025

Had an exceptional experience with Raymart and Anya. They were helpful and timely in resolving the issues I had.

Luxxri
United States
Almost 2 years using the app
ShopSocial, Inc. replied July 7, 2025

Hi Luxxri,

Thank you so much for your kind feedback! We're so glad to hear that you had an exceptional experience with Raymart and Anya. They’re both truly dedicated to helping our users, and it’s wonderful to know they were able to assist you promptly and effectively.

We'll be sure to pass along your kind words to them — it will absolutely make their day! If you ever need anything else, we’re always here to help.

June 25, 2025

I had an exceptional experience with Trendsi’s customer support team, especially Raymart and Harold. Both were incredibly helpful, patient, and efficient in resolving my issue. Raymart made sure to understand my concern fully and provided a clear solution, while Harold followed up promptly to ensure everything was taken care of.

Their professionalism, friendly attitude, and dedication to excellent service truly stood out. It’s rare to find support reps who go the extra mile, and both of them did just that. I felt heard, valued, and confident in using Trendsi because of their assistance.

Thank you, Raymart and Harold – you made my day!

ZOXOKAS
United States
11 months using the app
ShopSocial, Inc. replied June 28, 2025

Hi ZOXOKAS,

Thank you so much for your kind words and for taking the time to share your experience! We're absolutely thrilled to hear that Raymart and Harold provided you with such exceptional support. They truly embody the values we strive for at Trendsi—being attentive, professional, and always going the extra mile.

We'll be sure to pass along your compliments to both of them—they’ll be so happy to know they made such a positive impact on your day!

Your confidence in using Trendsi means the world to us, and we’re always here if you need anything else.

June 22, 2025

My experience with Trendsi is always excellent!! Thank you to Chette for your help!!

YesikaCoShop
United States
5 months using the app
ShopSocial, Inc. replied June 24, 2025

Hi,

Thank you so much for your kind words! 😊 We're thrilled to hear that your experience with Trendsi has been excellent, and that Chette was able to assist you effectively. Your satisfaction is our top priority, and it's feedback like yours that motivates us to continue delivering outstanding service.

If there's anything else we can do to support your business, please don't hesitate to reach out. We're here to help!

June 20, 2025

Chette was great with service & direction ! (:

JRDN
United States
11 months using the app
ShopSocial, Inc. replied June 24, 2025

Hi,

Thank you so much for your kind words! 😊 We're thrilled to hear that Chette provided you with great service and direction. Your feedback means a lot to us, and we'll be sure to pass along your praise to her.

If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon!

July 24, 2025

About Trendsi? What I love it they stand out amongst the crowd of other services . Exceptional quality customer service support shout out "Raymart"

Phashionist Apparels
Jamaica
About 2 months using the app