Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

May 24, 2025

I love their customer service department. They are professionals and helpful.
Thank you

Chic Trendy Boutique CTB
United States
2 days using the app
May 24, 2025

Chette was very helpful getting a customers order corrected. The wrong items were sent and she advised on how to quickly resolve the issue.

Pirates and Pearls Boutique
United States
8 months using the app
ShopSocial, Inc. replied May 26, 2025

Hi Pirates and Pearls Boutique,

Thank you for your kind feedback!

I’m so glad to hear that Chette was able to assist you effectively and help resolve the order issue quickly. We’re proud to have her on our team, and I’ll be sure to pass your appreciation along to her.

If there’s anything else you need, please don’t hesitate to reach out—we’re always here to help!

Edited June 14, 2025

I want to extend a sincere thank you to Harold & Chette for their time, professionalism, and outstanding support. They were incredibly patient and thorough in addressing my concerns, and their dedication to solving the issues I was facing did not go unnoticed.

It’s rare to come across someone so committed to providing excellent service. I truly appreciate their efforts and the positive experience they created. Thank you again, Harold & Chette— your help made all the difference.

The Boss Babe & Co.
United States
10 months using the app
ShopSocial, Inc. replied May 26, 2025

Hi The Boss Babe & Co.,

Thank you so much for taking the time to share this thoughtful feedback.

We’re truly grateful for your kind words about Harold. It’s wonderful to hear that his professionalism, patience, and dedication made such a positive impact on your experience. We’re lucky to have him on our team, and I’ll be sure to personally pass your message along to him—he’ll be thrilled to hear it!

Your support means a lot to us, and we’re always here if you need anything else.

May 22, 2025

Great customer service @Lorena

Hipomarket
United Kingdom
30 days using the app
May 20, 2025

I absolutely LOVE doing business with Trendsi. We've all experienced poor service that can completely hinder your small business and slow down sales. That's most definitely NOT the case with Trendsi. The support staff Chette, Charles, & Lee are incredible to work with and they have quickly resolved any minor issues I may have had. Thank you all so much for your dedication and support of my small e-commerce brand.

Simply You & Co
United States
About 1 year using the app
ShopSocial, Inc. replied May 23, 2025

Hi Simply You & Co,

Wow — thank you so much for your heartfelt message! It truly means the world to us to hear how much you love doing business with Trendsi. Supporting passionate entrepreneurs like you is exactly why we do what we do.

Chette, Charles, and Lee will be absolutely thrilled to know they made such a positive impact — we’ll make sure your kind words are shared with them and the rest of the team.

We’re honored to be part of your e-commerce journey and are here every step of the way as you continue to grow. Thank you for trusting us with your brand!

May 20, 2025

Harold provided great customer service, answered all my concerns about the items, and got back to me very swiftly.

Jamelias Juice and Tings
United States
16 days using the app
May 14, 2025

So far, this is easy to use and set up. I hope that the fulfillment process will be as smooth.

HypedCampus
Nigeria
11 minutes using the app
ShopSocial, Inc. replied May 23, 2025

Hi HypedCampus,

Thank you so much for the feedback — we're glad to hear the setup has been smooth so far! 🙌

We’re confident you’ll find the fulfillment process just as seamless, but if you ever run into any questions or need support along the way, we’re always here to help.

Wishing you continued success, and we’re excited to be part of your journey!

Edited February 26, 2026

Hi, Mikah, Harold and Sam and thank you so much for your help, I truly appreciate it! Help came fast from you when mostly needed! We'll definitely shop with you again!

SophiasStyle.com
United States
Over 2 years using the app
ShopSocial, Inc. replied May 21, 2025

Hi SophiasStyle.com,

Thank you so much for your kind words — that truly means a lot! I'm so glad I could help when you needed it most. Knowing you had a positive experience makes all the difference.

We’d be absolutely thrilled to have you shop with us again. If you ever need anything, don’t hesitate to reach out. ❤️

May 8, 2025

Lee is super - always get great customer service that is FAST!!!!

F A B U L A
United States
4 months using the app
ShopSocial, Inc. replied May 12, 2025

Hi F A B U L A,

Thank you for the awesome feedback! We're so glad to hear that Lee has been providing you with fast and excellent customer service. We'll be sure to pass along your kind words to Lee! If you ever need anything else, don’t hesitate to reach out.

May 5, 2025

I contacted support for product syncing issues. Got connected to Lorena who was super helpful and got my issue figured out! Thanks a bunch!

Cool Clothing
United States
Over 1 year using the app
ShopSocial, Inc. replied May 12, 2025

Hi,

Thank you so much for sharing your experience! We're so glad Lorena was able to help you resolve the syncing issue. We’ll be sure to pass along your thanks to her. If you need any further assistance, don’t hesitate to reach out— we’re here to help!