Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

May 2, 2025

Good Support they answer quickly. the order processing and shipping could be a bit faster, but overall I'm happy with their products and service.

UrSuperMart
United States
9 months using the app
ShopSocial, Inc. replied May 12, 2025

Hi UrSuperMart,

Thank you for your honest review—we truly appreciate your feedback! We’re glad to hear you’re happy with our products and support team. We’re always working to improve our processing and shipping times, and your input helps us get better. If there’s anything specific we can do to turn your experience into a 5-star one, we’d love to hear it!

April 30, 2025

Customer Service is very responsive. Lorena assisted me today. I have had two previous interactions and all interactions including today have been positive.

Verity Collectives
United States
About 1 month using the app
ShopSocial, Inc. replied May 12, 2025

Hi Verity Collectives,

Thank you so much for your kind words! We're happy to hear that your experiences with our customer service team have been consistently positive. Lorena will be thrilled to know she was able to help! We're always here when you need us.

April 28, 2025

I Contacted support to see if there was a way to organize my products through the Trendsi store. Anya, The customer service representative, was very helpful and steered me in the right direction to fix this problem.

Morgan Gold
Canada
3 months using the app
ShopSocial, Inc. replied May 12, 2025

Hi Morgan Gold

Thank you for sharing your experience! We’re so glad Anya was able to assist you and point you in the right direction. Our support team is always here to help, and it's great to know we could make a difference. Don’t hesitate to reach out anytime—happy selling!

Edited March 11, 2026

customer service representative was awesome. Quick response time with clarification.

House Of A'mour
United States
Over 1 year using the app
ShopSocial, Inc. replied April 28, 2025

Hi House Of A'mour,

Thank you so much for sharing your experience! We’re thrilled to hear that Harold was able to assist you quickly and provide the clarification you needed. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words to him.

If you need any further assistance, don’t hesitate to reach out. We’re always here to help!

April 14, 2025

I needed a resell authorization letter and reached out to Trendsi support. I was very lucky to get Anya who was so fast in getting me that letter. Thank you Anya for your fast response! You are so appreciated!

The Trend Hub
United States
13 days using the app
ShopSocial, Inc. replied April 21, 2025

Hi The Trend Hub,

Thanks for the awesome feedback! We’re happy Anya could quickly help you with the resell authorization letter. She’ll definitely appreciate your kind words. Feel free to reach out anytime if you need further assistance — we’re always here to help!

April 13, 2025

I have been using this app for the past 3 1/2 years. Harold from Trendsi has always been very helpful and is so kind. I appreciate his customer support. He deserves to be employee of the month. Treat him to a free lunch, please.

Ruby Idol Apparel
United States
Over 3 years using the app
ShopSocial, Inc. replied April 21, 2025

Hi Ruby Idol Apparel,

Thank you so much for your amazing feedback! We’re so grateful to have you as a long-time user of the app, and we’re thrilled to hear that Harold has been such a helpful and kind support to you over the years. We’ll definitely pass along your compliment to him, and we agree — he deserves all the recognition! We appreciate your support, and we’ll continue to be here for you whenever you need assistance.

April 13, 2025

I love Trensi for my store, for faster shipping in Canada and America, also good quality products and great customer service.

Littles Collection
Canada
5 months using the app
ShopSocial, Inc. replied April 21, 2025

Hi Littles Collection,

Thanks for the awesome feedback! We're so glad to hear that Trendsi is helping with faster shipping and high-quality products for your store. We’re also happy our customer service has been helpful — we’re here anytime you need us!

April 10, 2025

Raymart & Harold were the absolute BEST to work with! They stayed in constant communication and got my problem resolved successfully! Trendsi and their customer service has been an excellent dropshipping experience!

Wiley Mae Whimsies
United States
21 days using the app
ShopSocial, Inc. replied April 20, 2025

Hi Wiley Mae Whimsies,

Thank you so much for the fantastic feedback! We’re thrilled to hear that Raymart and Harold were able to assist you and keep you updated throughout the process. We’ll be sure to pass along your kind words to them — they’ll be so happy to know their efforts made a difference. We're so glad to hear you've had a great dropshipping experience with Trendsi, and we look forward to continuing to support you!

April 8, 2025

Lorie was very patient with me on my concerns and questions. She helped me through the process I was needing

Distressed Confidence
United States
12 months using the app
ShopSocial, Inc. replied April 20, 2025

Hi Distressed Confidence,

We really appreciate your feedback — thank you! Lorie is awesome, and we’re so happy she could help you with all your questions and concerns. We’ll make sure to let her know you appreciated her support!

April 6, 2025

Mariel is great! Customer service is always great here on the chat.

Love Supplies
United States
About 1 month using the app
ShopSocial, Inc. replied April 20, 2025

Hi Love Supplies,

Thank you so much for your kind words! We're thrilled to hear that Mariel provided you with great service. We’re proud of our customer service team, and we’ll be sure to pass along your compliment to her!