Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

Edited November 3, 2025

Just started with Trendsi. Their Help Guides are very clear and if any issues chat has always been readily available and resourceful. Today Lorena was a huge help. Hoping this relationship continues at this level of customer service.

Upgraded to 5 stars b/c customer service over the past few months has always been there. Chat is very helpful. Thank you for your help today Harold!

I'm back here again to shout out Harold yet again! Chat here is so very helpful!! Appreciate you so much!

11/3 Update again - had a sale plan that I wanted to utilize with shopfy and trendsi but couldn't figure it out. Chatted with Mikah today and she helped me figure out the best step by step to enact what I wanted. TYSM Mikah! Yet another great chat and super helpful assist by Trendsi!

Lola's Lookbook
United States
9 months using the app
ShopSocial, Inc. replied March 1, 2025

Hi Lola's Lookbook,

Thank you so much for your thoughtful feedback! We’re thrilled to hear that the Help Guides have been helpful and that Lorena was able to assist you effectively. We truly value your partnership and are committed to providing the best service possible.

If there’s anything else we can do to make your experience even better, please let us know. We’d love to turn your experience into a 5-star one and continue building a strong relationship with you!

Thanks again, and we look forward to supporting you moving forward!

February 26, 2025

Harold has been very helpful in answering my questions, I received fantastic support!

The Pilates Princess
United Kingdom
About 2 months using the app
ShopSocial, Inc. replied March 1, 2025

Hi The Pilates Princess,

Thank you so much for your kind words! We’re thrilled to hear that Harold was able to provide you with fantastic support. We’re always here to help, and your feedback means a lot to us.

If you ever need anything else, don’t hesitate to reach out. We're happy to assist!

February 19, 2025

Lorena was quick and helpful to my issue! She got things rolling fast and I appreciate that! Thanks again for your quick response time!

Shop with Julz
United States
8 months using the app
ShopSocial, Inc. replied February 24, 2025

Hi Shop with Julz,

Thank you so much for your kind words! We're thrilled to hear that Lorena was able to help resolve your issue quickly. We truly appreciate your feedback and are glad you had a positive experience with our response time!

February 19, 2025

Raymart was fantastic! He helped me immediately and I really appreciated it!

The Chic Magnolia
United States
16 days using the app
ShopSocial, Inc. replied February 24, 2025

Hi, The Chic Magnolia.

"Thank you for your wonderful feedback! We're so happy to hear that Raymart was able to assist you quickly and effectively. We truly appreciate you taking the time to share your experience!

February 17, 2025

I definitely recommend this app! I had an order that was missed (Our Fault)and Anya worked personally own it to get it to my customer quickly. I appreciate her for helping me. Thanks again for your hard work.

Respectfully,

Bella Blue Boutique Team!

Bella Blue Boutique
United States
4 months using the app
ShopSocial, Inc. replied February 20, 2025

Hi Bella Blue Boutique,

Thank you so much for your wonderful recommendation! We truly appreciate your understanding and are thrilled to hear that Anya was able to resolve the issue quickly and personally. We’ll be sure to pass along your kind words to her. she’ll be so happy to know her efforts made a difference. Thank you for your support, and we’re here for you anytime you need assistance!

February 13, 2025

I had a really great customer service experience with Chette. I was having difficulty in adding a specific product to my store. She helped troubleshoot the issue and we fixed it together easily and quickly. Thank you Chette for all of your help!

Ave & Marigold
Canada
About 1 month using the app
ShopSocial, Inc. replied February 20, 2025

Hi Ave & Marigold,

Thank you for sharing your wonderful experience! We're so glad Chette was able to help troubleshoot and resolve the issue quickly. We’ll be sure to pass along your appreciation to her. If you need any more assistance, feel free to reach out!

Edited September 27, 2025

I received assistance from Harold, Charles, Lorena and Lorie. They were all amazingly polite, helpful, and a pleasure to communicate with. Especially Lorie, she stayed with me while I fixed a order issue. Absolutely superb customer service. I felt they cared about my issue and helped to facilitate resolving my issues. Thank you Lorie! Thank you for such amazing customer service.

Norshea Damore Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied February 20, 2025

Hi Norshea Damore Boutique,

Thank you so much for your wonderful feedback! We're so glad to hear that Harold, Charles, and Lorena were able to assist you and make your experience a positive one. We’re proud of our team and it’s fantastic to know they were able to help resolve your issue with care and professionalism. We’ll be sure to share your kind words with them! Thank you again for taking the time to share your experience. We look forward to assisting you again in the future!

February 13, 2025

I was having some issues with my orders but definitely consulting with Harold was a very good experience. He really knows how to help people and explain everything in detail and with a great attitude. Thanks for your amazing help Harold.

BriKey Store
United States
About 1 year using the app
ShopSocial, Inc. replied February 20, 2025

Hi BriKey Store,

Thank you so much for sharing your experience! We’re thrilled to hear that Harold was able to help you and make the process easier. We’ll be sure to pass along your kind words to him. If you need any further assistance, don’t hesitate to reach out!

February 13, 2025

Harold was excellent in helping me get my store reconnected he was patient accurate and very helpful and knowledgeable thank you so much

LuX De’Ore Boutique
United States
8 months using the app
ShopSocial, Inc. replied February 20, 2025

Hi LuX De’Ore Boutique,

Thank you for sharing your experience! We’re so glad Harold was able to help you reconnect your store with patience and expertise. We truly appreciate your kind words and will be sure to pass them along to him. If you need anything else, don't hesitate to reach out!

February 6, 2025

I like this app and also their CS are very helpful, especially Harold. Thank you

Erina's Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied February 9, 2025

Hello Erina's Boutique!

Thank you so much for your kind words! We’re very happy to hear you’re enjoying the app and that Harold was able to assist you. We’ll be sure to pass along your appreciation to him.

If you need any more help, don’t hesitate to reach out. We’re here for you!

Thank you for being the best part of Trendsi! 🧡 - Abby