Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

January 20, 2025

Faced a huge shipping issue, which Lori from Trendsi assisted me with. She walked me through the solution to fix it with patience. She was very knowledgable on the topic of my issue and wasted no time getting it fix. I was super happy with her help, especially because it seemed like she went that extra mile.

Gallery La La
United States
Over 1 year using the app
ShopSocial, Inc. replied January 21, 2025

Hello Gallery La La!

Thank you so much for sharing your experience with us! We're thrilled to hear that Lori was able to assist you effectively and provide such excellent service. We truly value her dedication and expertise, and it's wonderful to know she went the extra mile to resolve your shipping issue. Your satisfaction is our top priority, and we're so glad we could make things right for you.

If you ever need further assistance, don't hesitate to reach out. We're here to help! Thank you for being the best part of Trendsi! 🧡 - Abby

January 17, 2025

Quick response and Anya answered all my questions. I had no wait time for her to pop on that chat either.

Poshy Printista
United States
About 1 month using the app
ShopSocial, Inc. replied January 18, 2025

Hello Poshy Printista! Thank you so much for your kind words! We're thrilled to hear that you’re enjoying using Trendsi. Our team works hard to provide a seamless experience, and your feedback means the world to us. Anya will be very happy to read your review!

Should you need any assistance, feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@trendsi.com

Thank you for being the best part of Trendsi! 🧡 - Abby

January 16, 2025

I needed help tracking my order and I was very pleased with the customer service I received. Mariel was very helpful and I appreciate how quickly she resolved the matter.

SweetKitty's Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied January 18, 2025

Hi SweetKitty's Boutique,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that Mariel was able to assist you promptly. We always strive to provide excellent support, and it's wonderful to know that we met your expectations.

If you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback

January 10, 2025

customer support fantastic Lorie helped me out and reassured me

excellent

Beautiful Woman
United Kingdom
25 days using the app
ShopSocial, Inc. replied January 17, 2025

Hi Beautiful Woman,

Thank you so much for your kind words! We're thrilled to hear that Lorie was able to assist and reassure you. We're always here to help, and we truly appreciate your feedback. 😊

January 8, 2025

Lorena helped me quickly and efficiently! Thank you!

TealMoon Online Boutique
United States
6 days using the app
ShopSocial, Inc. replied January 17, 2025

Hello TealMoon Online Boutique,

Thank you so much for your kind words! We're thrilled to hear that Lorena was able to assist you quickly and efficiently. We truly appreciate your feedback! 😊

January 7, 2025

Excellent customer service - good shipping!

NEWYORKLISTED
United States
6 months using the app
ShopSocial, Inc. replied January 17, 2025

Hi NEWYORKLISTED,

Thank you so much! We're thrilled to hear you had a great experience with our customer service and shipping. We appreciate your feedback!

December 30, 2024

Harold was very patient and helpful in resolving the issue.

My Fantastic Find
United States
About 1 year using the app
ShopSocial, Inc. replied January 17, 2025

Hi My Fantastic Find,

Thank you for your kind words! We're thrilled to hear that Harold was able to help with your issue. We truly appreciate your feedback! 😊

December 28, 2024

It's always a great feeling when I can speak to a live person. Thank you Charles!

SonicSavvy
Canada
22 days using the app
ShopSocial, Inc. replied January 17, 2025

Helo SonicSavvy,

Thanks so much for your kind words! We're thrilled to hear you had a great experience with Charles. It's always our goal to make every interaction feel personal and helpful! 😊

Edited April 3, 2025

I needed some help from customer service and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered my questions and made the customer service experience so very enjoyable. I sincerely appreciate his kind, courteous, expert assistance. I highly recommend Joel! My most recent interaction was with Ria she too! I really do appreciate her kind courteous and expert assistance, five stars! indeed!

treasures-4-u-2-day
United States
About 1 year using the app
ShopSocial, Inc. replied December 19, 2024

Hi treasures-4-u-2-day,

Thank you so much for your wonderful feedback! We're thrilled to hear that Joel was able to quickly solve your issue and make your experience enjoyable. His kindness, expertise, and promptness are exactly what we strive for, and we're so proud to have him on our team. We truly appreciate your recommendation, and we’ll be sure to share your kind words with Joel. If you ever need anything else, don’t hesitate to reach out – we’re here to help!

December 13, 2024

Great customer service. I had a technical issue linking products with my online store. I was able to reach real person on chat feature and Raymart was able to assist me make necessary setting changes to get my store up and running. Thank you!

Ginchyville
United States
4 months using the app
ShopSocial, Inc. replied December 19, 2024

Hi Ginchyville,

Thank you so much for your fantastic feedback! We’re thrilled to hear that Raymart was able to assist you in resolving the technical issue and get your store up and running. It’s great to know our chat feature helped you connect with a real person quickly. We’re always here to ensure your experience is seamless, so don’t hesitate to reach out if you need further assistance. Thanks again, and best of luck with your store!