Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

November 13, 2024

Their customer service is on point! Especially Anya, she walked through everything with us on how to make the entire process seamless. Thank you for all your hard work.

Love & Light Kreations
United States
About 9 hours using the app
ShopSocial, Inc. replied November 15, 2024

Hi Love & Light Kreations,

Thank you so much for the fantastic feedback! We're thrilled to hear that Anya was able to guide you through the process and make everything seamless for you. We take pride in providing excellent customer service, and it’s wonderful to know that Anya’s support made a positive impact.

We truly appreciate your kind words, and I’ll be sure to pass them along to Anya — she’ll be so happy to hear it! If you ever need anything else or have further questions, please don’t hesitate to reach out.

Thanks again for your support!

Edited November 19, 2024

So far Trendsi has made everything super simple for me!

Just had the Pleasure of talking with Anya and Raymart! They have both helped me so much and have been very responsive!

RazzlePOP! Boutique
United States
17 days using the app
ShopSocial, Inc. replied November 12, 2024

Hi RazzlePOP! Boutique,

Thank you so much for your great feedback! 😊 We're thrilled to hear that you've found Trendsi simple and easy to use. Our goal is to make the process as smooth as possible, so it's awesome to know that it's working well for you!

If you ever need assistance or have any questions, don't hesitate to reach out. We’re here to help!

Thanks again, and we’re excited to continue supporting your success!

November 11, 2024

WOW just wow we have just started our Store and trying to use tik tok shop has been crazy hard. All of the staff has been awesome and go above and beyond to help you out, Great company to partner with! from Chette on the live agent chat. Real person not a robot! OR the set up and hour that Bernadette took out of her day to make sure we had everything right and us getting our first time demo discount. Top notch!

The GWA Boutique
United States
10 days using the app
ShopSocial, Inc. replied November 15, 2024

HI The GWA Boutique,

Wow, thank you so much for your amazing feedback! We're absolutely thrilled to hear that you’ve had such a positive experience working with us. It's great to know that Chette and Bernadette were able to assist you and go above and beyond to ensure everything went smoothly — they’ll be so happy to hear your kind words!

We understand how challenging it can be to navigate a new platform like TikTok Shop, so we're always here to support you every step of the way. It’s fantastic that you’ve already had such a great start, and we’re excited to continue partnering with you as your store grows.

If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

November 10, 2024

Big Shout out to Anya really helping me understand the backend on shipping, and sitting through my million questions, lol

ilussa
United States
18 days using the app
ShopSocial, Inc. replied November 12, 2024

Hi ilussa,

A big shout out to you for the awesome feedback! 😊 We’re so glad to hear that Anya was able to help you understand the backend of shipping and patiently answer all your questions (even the million ones, haha!). She's fantastic, and we’re lucky to have her on our team!

If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help!

Thanks again for sharing your experience, and we’re excited to continue supporting you!

November 6, 2024

Hi i am a new drop shipper and i am so excited about the style and variety of clothing that i see . Please more plus clothing . THANK YOU

Bee Creek Apparel, LLC
United States
14 days using the app
ShopSocial, Inc. replied November 7, 2024

Hi Bee Creek Apparel, LLC,

Welcome to the world of dropshipping, and thank you so much for your excitement! 😊 We're so glad to hear you're loving the style and variety of clothing! Your feedback is really valuable, and we hear you on the demand for more plus-size options. We’re always working to expand and improve our selection, and we’ll definitely take your suggestion into account as we continue to grow.

If you ever need any help as you get started, feel free to reach out—we’re here for you every step of the way. Best of luck with your new venture, and thanks again for sharing your thoughts! 🌟

November 5, 2024

Had a syncing issue and JOEL was the best!! He helped me get my settings correct. Love Trendsi!

Essential Southern Charm
United States
Over 2 years using the app
ShopSocial, Inc. replied November 7, 2024

Hi Essential Southern Charm,

Thank you for sharing your experience! We’re so glad to hear that Joel was able to help resolve your syncing issue and get your settings set up correctly. We truly appreciate your kind words and are happy to know you're loving Trendsi!

If you need any further assistance or have more questions, don't hesitate to reach out. We're here to help!

Thanks again for your feedback, and best of luck with your store!

November 5, 2024

Joel and Lorie have been amazing help. They are responsive and very professional and patient.

My Power Shop
United States
11 months using the app
ShopSocial, Inc. replied November 7, 2024

Hi My Power Shop,

Thank you so much for your wonderful feedback! We're thrilled to hear that both Joel and Lorie have been so helpful in assisting you. We truly value professionalism, responsiveness, and patience, and it’s great to know they made a positive impact on your experience.

If you need anything else moving forward, please don’t hesitate to reach out—we’re always here to help!

Thanks again for choosing Trendsi, and we look forward to continuing to support you!

October 22, 2024

I just spoke with Raymart on Trendi he was extremely helpful and helped me to understand what went wrong and how to fix it. He was patient especially since I am not very tech savvy.

Confidence and Faith
United States
12 months using the app
ShopSocial, Inc. replied October 25, 2024

Hi Confidence and Faith,

Thank you for sharing your experience! We’re so glad to hear that Raymart was able to help you understand the issue and guide you through the solution. 🌟 His patience and support are exactly what we strive for!

If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re here to help you every step of the way! 😊

October 23, 2024

Excellent app, fast shipping, Very well packaged items, great prices, awesome customer service. What's not to love?

Trendsi is an amazing app!

Montret
United States
About 1 year using the app
ShopSocial, Inc. replied October 25, 2024

Hi Montret

Wow, thank you for the fantastic review! 🎉 We’re thrilled to hear that you’re loving our app, fast shipping, and well-packaged items. Your kind words about our prices and customer service mean the world to us!

We’re dedicated to providing the best experience possible, and it’s great to know we’re hitting the mark. If there’s anything else we can do for you, don’t hesitate to reach out. We can’t wait to serve you again soon! 😊

October 22, 2024

I'm a new vendor and working with the customer service team has been amazing! Harold was so quick to respond. He was very professional, quick and thorough responses.
I appreciate the collaborative teams at Trendsi!

Treasure Hub SC
United States
4 months using the app
ShopSocial, Inc. replied October 25, 2024

Hi,

Thank you for your fantastic review! We’re so glad to hear that your experience with our customer service team has been amazing. Harold truly goes above and beyond, and we’re thrilled he was able to assist you so quickly and thoroughly.

Welcome to the Trendsi community! If you ever need more support, we’re here for you. Happy to have you on board! 😊