Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

September 27, 2024

I just got the best customer service from Harold when I needed help tracking an order. He was polite and quick to get my question answered and I believe my customer will be very happy. Thank you again Harold!

Trueblood collective
United States
Over 1 year using the app
ShopSocial, Inc. replied October 1, 2024

Hi Trueblood collective,

Wow, thank you for sharing your experience! 🎉 We're thrilled to hear that Harold provided you with such fantastic service! It’s great to know your customer will be happy, too. We appreciate your support and are here whenever you need us!

September 24, 2024

Lorie thank you for your help with checkout. It was simple and easy and you answered all my questions.

Coast 2 Coast Lax USA
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2024

Hi Coast 2 Coast Lax USA,

Thank you for your kind words! I’m glad to hear that the checkout process was simple and that I could help with your questions. If you need anything else, feel free to ask!

Edited September 27, 2024

Raymart was so helpful and explained Tik Tok verified items for me. Responsive and friendly!

Moda Aziza
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2024

Hi,

Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with your experience. If you need anything else or have more feedback, feel free to reach out anytime!

September 16, 2024

I had a lot of questions and Joel on chat was wonderful. There is no other way to describe it. His answers were fast and very easy to understand. All my questions were answered within less than 5 minutes, and I have a very good understand of what to do now. I am so happy.

We Sell Fashion
United States
Over 3 years using the app
ShopSocial, Inc. replied September 18, 2024

Hi We Sell Fashion,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Joel was able to assist you so effectively and that you found his answers clear and helpful. It’s fantastic to know that you have a good understanding of what to do next!

If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to support you!

September 11, 2024

Trendsi customer chat support is always helpful and fast in responding! My most recent representative, Dave, solved my problem right away and answered all the questioned I had!

Thistle and Thread Boutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied September 18, 2024

Hi Thistle and Thread Boutique,

Thank you so much for your kind words! We’re delighted to hear that our support team, especially Dave, was able to assist you quickly and effectively. Providing fast and helpful service is our top priority, and it’s wonderful to know we met your expectations.

If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!

September 7, 2024

Charles was on it, helped with my minor issue. Now It's all good. Easy implementation.

Golden FleaMarket
United States
9 days using the app
ShopSocial, Inc. replied September 11, 2024

Hi Golden FleaMarket,

Thank you for your feedback! I’m glad to hear that Charles was able to quickly resolve your issue and that you found the implementation easy. It’s great to know everything is running smoothly for you now.

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help! Thanks again for your support!

September 3, 2024

Joel was very through and easy to work with. resolved my issue within 20 minutes. Was a life saver getting my sales back up and running with a technical issue. Thanks for your help. Harold also helped me later in the day by fixing an ordering issue. Thanks to you both!
~ JustBelieveBoutique.com

JustBelieve.Boutique
United States
6 months using the app
ShopSocial, Inc. replied September 5, 2024

Hi JustBelieve.Boutique

Thank you for the fantastic feedback! 🙌 We’re so glad Joel and Harold could help get everything back on track for you. It’s great to hear they resolved your issues quickly and effectively. If you need any more assistance or have any other questions, don’t hesitate to reach out. We’re here to support you every step of the way. Thanks again for your kind words!

September 2, 2024

So far it’s been super easy to import to Shopify.

Customer service is fast and Chette was super helpful!

Wild Bloom
United States
1 day using the app
ShopSocial, Inc. replied September 5, 2024

Hi Wild Bloom,

That's awesome to hear! 😊 I’m glad the Shopify import has been smooth and that Chette was so helpful. If you need anything else or have any more questions, feel free to reach out. We're here to support you every step of the way!

August 31, 2024

Harold was great and answered my question quick.

Swank KC
United States
2 months using the app
ShopSocial, Inc. replied September 4, 2024

Hi Swank KC,

That's awesome to hear! It sounds like Harold did a great job. If you have any more questions or need further assistance, feel free to reach out!"

August 28, 2024

Thank you for responding promptly to my inquiry. Dave is very helpful.

The Pristine Style
United States
12 days using the app
ShopSocial, Inc. replied September 1, 2024

Hi The Pristine Style,

You’re very welcome! 🌟 We’re glad to hear that we could respond promptly to your inquiry and that Dave was able to assist you effectively.

Thank you for taking the time to share your feedback. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!