Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

October 22, 2024

I'm a new vendor and working with the customer service team has been amazing! Harold was so quick to respond. He was very professional, quick and thorough responses.
I appreciate the collaborative teams at Trendsi!

Treasure Hub SC
United States
4 months using the app
ShopSocial, Inc. replied October 25, 2024

Hi,

Thank you for your fantastic review! We’re so glad to hear that your experience with our customer service team has been amazing. Harold truly goes above and beyond, and we’re thrilled he was able to assist you so quickly and thoroughly.

Welcome to the Trendsi community! If you ever need more support, we’re here for you. Happy to have you on board! 😊

October 21, 2024

I am new to Trendsi and needed some guidance. I chatted with Harold and he was able to answer all of my concerns immediately. This platform is amazing for anyone needing additional product options for their customers. They have a nice variety of items at all price points and their customer service is fantastic.

The Goodie Bag Boutique, LLC
United States
8 months using the app
ShopSocial, Inc. replied October 25, 2024

Hi,

Thank you so much for your wonderful feedback! 🎉 We’re thrilled to hear that Harold was able to assist you and answer all your questions. It’s great to know you’re finding our platform helpful for expanding your product options! We pride ourselves on our customer service, so your kind words mean a lot to us.

If you need any more guidance as you explore, don’t hesitate to reach out! We’re here to help. Happy selling! 😊

October 17, 2024

The assistance received today by Lorie Ligue was very helpful. She was able to answer my questions about drop shipping and TikToc store very efficiently. Thanks for all your help.

We Have It All
United States
3 months using the app
ShopSocial, Inc. replied October 22, 2024

Hi We Have It All,

Thank you for your wonderful feedback! I’m so glad to hear that Lorie was able to assist you effectively with your drop shipping and TikTok store questions. We’re proud to have such a dedicated team member!

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

October 9, 2024

5 star customer service, Lori explained me the process about shipping and how it works and very professional the way she handled my order.

LustMia
United States
10 months using the app
ShopSocial, Inc. replied October 11, 2024

Hi LustMia,

Thank you for your wonderful review! We’re delighted to hear that Lori provided you with excellent service and clearly explained the shipping process. Her professionalism is truly appreciated.

If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!

October 8, 2024

Harold was incredibly helpful via chat as I was adding listings to our website. It was nice to be able to talk to someone as I was working on things and get a timely response

Truly Simple Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied October 11, 2024

Hi Truly Simple Boutique,

Thank you for sharing your experience! I’m thrilled to hear that Harold was incredibly helpful during your chat and that he provided timely support while you were adding listings. It’s great to know that our team could assist you in real-time.

If you have any more questions or need further help, please don’t hesitate to reach out. We’re here to support you!

October 7, 2024

I recently started my dropshipping store, and chose the Trendsi Shopify app to help me in this exciting( and sometimes overwhelming) journey. I have to say, the customer support provided by the representative today was exceptional! Huge shoutout to Anya from the Trendsi support team! I had a lot of questions, and she patiently answered each one providing me with the guidance I needed to feel confident moving forward.Thank you so much for all of your help today!

Pink&Cute Boutique
United States
5 months using the app
ShopSocial, Inc. replied October 11, 2024

Hi Pink&Cute Boutique,

Thank you so much for your kind words! I’m thrilled to hear that you had a positive experience with Anya and that she was able to help you navigate your questions.

Starting a dropshipping store can indeed feel overwhelming, but it sounds like you’re off to a great start. If you have any more questions or need further assistance as you continue on this journey, please don’t hesitate to reach out. We’re here to support you!

Wishing you all the best with your store!

October 7, 2024

Harold was great. He offered the best help.

Opulence
United States
Over 1 year using the app
ShopSocial, Inc. replied October 11, 2024

Hi Opulence,

Thank you for your kind words! I’m so glad to hear that Harold was able to assist you effectively. We’re proud of our team and their dedication to providing great support.

If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!

Edited May 22, 2025

Really appreciate this app! I had a small glitch, my fault and Dave & Raymart were right on the job and got it fixed very quickly. I want to give them a shout out for the excellent customer service I received!

SmorgeousByGina
United States
8 months using the app
ShopSocial, Inc. replied October 6, 2024

Hi SmorgeousByGina,

Thank you for the amazing 5-star review! We’re so glad to hear you had a great experience with us. Your feedback truly motivates our team! If you have any questions or need assistance, feel free to reach out anytime. We look forward to serving you again!

October 2, 2024

Great customer service! Super responsive!

Oddzz & Endzz
United States
11 months using the app
ShopSocial, Inc. replied October 6, 2024

Hi Oddzz & Endzz,

Thank you for the fantastic feedback! We’re so glad to hear you had a great experience and found our customer service responsive. Your satisfaction is our priority! If you need anything else, feel free to reach out anytime.

October 2, 2024

I always get my questions answered clearly without any problems. I would like to thank Charles for helping me in the last chat.

Ninnwe
United States
Over 1 year using the app
ShopSocial, Inc. replied October 6, 2024

Hi Ninnwe.

Thank you for your kind words! I’m so glad to hear that your questions were answered clearly. I’ll be sure to pass on your thanks to Charles for his assistance. If you need anything else, don’t hesitate to reach out!