Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

Edited February 10, 2025

so far so good!!! very helpful on helping! Harold was a great help!

MIRACLE ON MEADOW BOUTIQUE
United States
5 days using the app
ShopSocial, Inc. replied February 9, 2025

Hello MIRACLE ON MEADOW BOUTIQUE!

Thanks for sharing your feedback! We’re glad to hear things are going well so far. If you have any questions or need support along the way, don’t hesitate to reach out. We’re here to help!

Thank you for being the best part of Trendsi! 🧡- Abby

February 4, 2025

My experience with Trendsi Customer Service has been very Delightful and I must say they respond very quickly, I recently spoke to Harold who immediately responded to my inquires and offered assistance. I really like the fast communication through WhatsApp.

Tia's Treasure Collections
United States
About 2 months using the app
ShopSocial, Inc. replied February 7, 2025

Hi Tia's Treasure Collections,

Thank you so much for your kind words! We’re so happy to hear that you had a delightful experience with our customer service. We take great pride in providing fast and helpful support, and it's fantastic to know that Harold was able to assist you quickly.

We’re also glad to hear that you enjoy our WhatsApp communication! It’s always our goal to make things as convenient and efficient as possible for you. If you ever need further assistance or have any other questions, feel free to reach out—we’re here to help.

Thanks again for sharing your positive experience, and we look forward to continuing to serve you!

February 3, 2025

We had questions about shipping today and Lorena helped us clarify the processing of our current orders and for future orders. Thank you so much for your patience Lorena and your understanding.

11:11 Fashion
United States
2 months using the app
ShopSocial, Inc. replied February 7, 2025

Hi 11:11 Fashion,

Thank you so much for sharing your positive experience! We're so glad that Lorena was able to assist you in clarifying the shipping process for both your current and future orders. We truly appreciate your patience and understanding during this time.

Lorena will be thrilled to hear your kind words—she always strives to provide excellent service. If you have any more questions or need further assistance, please don’t hesitate to reach out. We're always here to help!

Thanks again for your feedback, and we look forward to continuing to serve you!

January 30, 2025

Mariel from Trendsi was incredibly kind and efficient. She addressed my concerns quickly and made sure I had all the information I needed. Her professionalism and friendliness made my experience so much better. Thank you, Mariel!

Extraordinary
United States
Over 1 year using the app
ShopSocial, Inc. replied February 2, 2025

Hi Extraordinary!

Thank you so much for your wonderful feedback! We’re so happy to hear that Mariel was able to assist you so efficiently and with such kindness. We’ll be sure to pass along your kind words to her—she’s truly an asset to our team.

We appreciate you choosing Trendsi and look forward to serving you again soon!

Thank you for being the best part of Trendsi! 🧡- Abby

January 29, 2025

Harold and Anya were amazing. I love this app. It makes Dropshipping so easy and the customer service is stellar. I highly recommend it.

Femmebot Clothing
United States
Almost 3 years using the app
ShopSocial, Inc. replied February 2, 2025

Hi Femmebot Clothing!

Thank you so much for your kind words! We're thrilled to hear that Harold and Anya were able to provide you with such great support.

We're glad you're enjoying the app and that it's making dropshipping easier for you. Your recommendation means the world to us, and we’re here anytime you need assistance!

Thank you for being the best part of Trendsi! 🧡- Abby

January 29, 2025

Super helpful anytime I have a question and use the customer support chat. Anya helped me with figuring out tracking info for overseas packages.

Mollie Mae Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied February 2, 2025

Hi Mollie Mae Boutique!

Thank you for your feedback! We’re so glad to hear that Anya was able to help you with tracking your overseas packages. We’re always here to assist with any questions you have, and it’s great to know you’ve had a positive experience with our support team.

If you need anything else, don’t hesitate to reach out! Thank you for being the best part of Trendsi! 🧡 - Abby

January 25, 2025

It is easy to use and reliable. Raymart helped me solve a problem and was very helpful!

Ciao Beautiful
United States
About 1 year using the app
ShopSocial, Inc. replied January 27, 2025

Hello Ciao Beautiful!

Thank you so much for your kind words! We're ery proud to hear that you find Trendsi easy to use and reliable. It’s awesome that Raymart was able to help you out and make things smoother for you. We're always here to support you, so feel free to reach out anytime you need assistance!

Thank you for being the best part of Trendsi! 🧡 - Abby

January 24, 2025

Super Friendly and Very Patient!! Great Products but Even better People.
Mariel is Awesome :)

Grigsby's Boutique
United States
Almost 2 years using the app
ShopSocial, Inc. replied January 25, 2025

Hi Grigsby's Boutique,

Thank you so much for your kind words! We’re thrilled to hear you had such a great experience, and we’ll be sure to pass along your praise to Mariel—she’ll be so happy to hear that! It’s wonderful to know that both our products and our team are making a positive impact.

If there’s anything else we can do for you, don’t hesitate to reach out!

January 22, 2025

Shout out to Charles for helping me this evening. I was so exhausted but needed help processing an order and I needed to check the status of my labels. Thankfully, Charles was thorough and quick. He answered all of my questions and my issues were resolved. Thank you, Charles.

Vibrations Clothing Boutique (VCB USA)
United States
10 months using the app
ShopSocial, Inc. replied January 24, 2025

Hi Vibrations Clothing Boutique (VCB USA),

Thank you so much for taking the time to share your feedback! I’m thrilled to hear that Charles was able to help you efficiently and resolve all of your issues. We’re lucky to have him on the team!

I’ll be sure to pass along your kind words to Charles—he’ll be so happy to hear it. If you need any further assistance, don’t hesitate to reach out. We’re here to help!

January 22, 2025

Marieshell was fast, helpful and very friendly. She was able to help me with three questions very quickly and with limited effort or explanation needed on my part. In fact, no explanation needed. She caught on right away not only helped, but reassured me as well.

Lustral Designs
United States
14 days using the app
ShopSocial, Inc. replied January 23, 2025

Hi Lustral DesignsLustral Designs!

Thank you so much for your fantastic review! We're so glad to hear that Marieshell was able to assist you quickly and effectively. It's great to know she made your experience smooth and reassuring. We truly appreciate your feedback and are happy to have you as part of the Trendsi family!

Let us know if there's anything else we can do to help. - Abby