Reviews (1,821)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

February 16, 2024

I had to change an address for a customer, and Chette made it quick and easy!

Bitty Bee Boutique
United States
11 months using the app
ShopSocial, Inc. replied February 21, 2024

Hello Bitty Bee Boutique,

Thanks for the shoutout! Glad we could zip through that address change for you! 🚀

February 11, 2024

Anya was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! Trendsi definitely has excellent customer service!

Milk and Sand
United States
15 days using the app
ShopSocial, Inc. replied February 14, 2024

Hello Milk and Sand,

Thank you so much for your kind words! We're thrilled to hear that Anya provided you with prompt and excellent customer service. We strive to make sure all your questions are answered quickly and efficiently. Looking forward to serving you again soon! 🌟

February 11, 2024

"Chette" was very helpful , explainations were simple and problem was solved ! this is my 2nd time having to contact support and it is always easy chat and they always answer any questions I have and resolve any issues

VAZLUXE.COM
United States
10 days using the app
ShopSocial, Inc. replied February 14, 2024

Hi VAZLUXE.COM,

Thank you for your awesome feedback! We're thrilled to hear that Chette provided such helpful and simple explanations to solve your problem. We aim to make every interaction easy and effective for our customers, and we're delighted to know we've hit the mark for you twice now. If you ever have more questions or need assistance in the future, feel free to reach out! ❤️

January 31, 2024

Czar did a great job on our chat and helped me get my order straighten out super quick and easy!!

Comfortably U
United States
Over 1 year using the app
ShopSocial, Inc. replied February 2, 2024

Hello Comfortably U,

Thank you so much for your kind words! I'm thrilled to hear that Czar was able to assist you efficiently. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! 💙

January 28, 2024

Spoke with Jules and he was SO helpful and quick to respond. Very pleasant to work with!

castle creations boutique
United States
13 days using the app
ShopSocial, Inc. replied January 30, 2024

Hi castle creations boutique,

Thank you for your kind words! We're delighted to hear that Jules provided helpful and prompt assistance. It was a pleasure working with you too! ❤️

January 27, 2024

I recently reached out to Trendsi support to inquire about the private label branding process for while label vendors. Joel was kind, respectful, and prompt in assisting me in what I needed to do to get the process started.

Studio 1471
United States
1 day using the app
ShopSocial, Inc. replied January 30, 2024

Hello Studio 1471,

Thank you for sharing your positive experience with Trendsi support. We're thrilled to hear that Joel was able to assist you promptly and with kindness. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business! ❤️

January 25, 2024

Had a small hiccup today with inventory not syncing (which was probably user error). Wasn't expecting much when I used the chat assistant, but once I got through the automated answers, the representative, Angelo, was a huge help. He knew exactly what was wrong and we were able to resolve the problem in a few clicks. Thanks Angelo!

Karmony
United States
2 months using the app
ShopSocial, Inc. replied January 26, 2024

Hello Karmony,

Thank you for sharing your experience! We're delighted to hear that Angelo provided excellent assistance and resolved the issue efficiently. We can't wait for you to give us that last star to make it 5 stars. 🌟😊 If you have any more questions or need further support, feel free to reach out. We appreciate your feedback! 💙

Edited December 12, 2024

Harold was so helpfully! Walked through everything and answered all my questions!

Apricot Lane Duluth
United States
11 months using the app
ShopSocial, Inc. replied January 25, 2024

Hello Apricot Lane Duluth,

Thank you for your kind words! We're glad Mary could assist you and address all your questions. If you have any more, feel free to ask!

January 23, 2024

Thank you Chette for helping me today... fast customer service. Awesome app. Can't wait to upload all their products to my store. Well done.

GreenLifeHuman Emporium
Canada
24 days using the app
ShopSocial, Inc. replied January 25, 2024

Hello GreenLifeHuman Emporium,

Hi there! Thanks a ton for your shoutout! 🌟 Thrilled to hear you had a speedy and awesome experience. Buckle up for the product upload journey – we're here to make it a breeze!

January 18, 2024

Trendsi customer support is AMAZING! Chette helped me with an order today. She was helpful, kind, and quickly gave me the information I needed for an order. I have been super happy with the service I have received from customer support.

Bougie Julie's Boutique
United States
8 months using the app
ShopSocial, Inc. replied January 20, 2024

Hello Bougie Julie's Boutique,

Thank you so much for your fantastic review! We're thrilled to hear that Chette provided you with amazing support and made your experience with Trendsi a positive one. We truly appreciate your kind words and look forward to continuing to exceed your expectations in the future! 😊🌟