Reviews (1,822)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

January 14, 2024

The customer service is outstanding.. Jules was very quick and responsive. I can say that as a matter of fact, I've had this same type of experience with all the other agents I've interacted with as well. Nicely done!

LIZKELA
United States
8 months using the app
ShopSocial, Inc. replied January 16, 2024

Hi LIZKELA,

Thank you so much for your fantastic feedback! We're thrilled to hear that Jules and the rest of our team provided you with outstanding customer service. Your positive experiences mean the world to us! If you ever need assistance again, we're here and ready to help. Cheers to many more smooth interactions! 🌟🚀

January 11, 2024

Mary was very helpful with logistics questions I had! She was quick to respond and knowledgeable. Thank you, Mary!

Soul Happy Shop
United States
Over 1 year using the app
ShopSocial, Inc. replied January 12, 2024

Hello Soul Happy Shop,

Absolutely thrilled to hear that, thank you for sharing! Mary is indeed a rockstar when it comes to logistics - quick, knowledgeable, and always ready to assist. We're lucky to have her on our team! If you have any more questions, feel free to reach out. Cheers! 🌟

January 4, 2024

Had a quick question for Allan and he solved it like a champ. Thank you for taking care of my issue within 5 minutes.

ARmerchFIT
United States
7 days using the app
ShopSocial, Inc. replied January 6, 2024

Hello ARmerchFIT,

Thrilled to hear about your positive experience with Allan! ⚡ We're here to tackle questions like champs and keep things smooth for you. Feel free to drop by anytime!

January 4, 2024

Chette was sooooo helpful. We spent roughly an hour chatting, trying to figure out an inventory issue. We figured it out together and I could be happier. Our Customer's are happy as well!

Whiskey & Wine Boutique
United States
23 days using the app
ShopSocial, Inc. replied January 6, 2024

Hi Whiskey & Wine Boutique,

Hey there! 🌟 Thrilled to hear that Chette rocked your world with top-notch support! Teamwork makes the dream work, right? 🚀 Happy customers all around! If you ever need more assistance, we've got your back. Cheers to problem-solving success! 🎉

January 2, 2024

Great products and wonderful customer service! Czar is always so helpful if I have any questions or need anything!

Ella Mae's Boutique
United States
12 months using the app
ShopSocial, Inc. replied January 3, 2024

Hello Ella Mae's Boutique,

Fantastic to hear you love our products! 😃 We're thrilled to know that Czar has been such a rockstar in providing excellent customer service. If you ever have more questions or need anything else, we're always here for you! 🌟 Thanks for the awesome review!

January 2, 2024

Excellent app. It's pretty easy to do dropshipping with Trendsi.
The customer support of Angelo was very professional.

stylefloss
United States
5 months using the app
ShopSocial, Inc. replied January 3, 2024

Hi stylefloss,

Thrilled to hear you love the app for dropshipping with Trendsi! 😊 Our team, especially Angelo, is dedicated to providing top-notch customer support. If you ever need assistance or have questions, we're here for you. Happy selling! 💙

December 27, 2023

Trendsi is impressive for my boutique business!!!! Whenever I have an issue, the customer service is top-notch- Anya is great and very helpful! The chat feature is available 24/7, which is great for small business owners! I would recommend Trendsi to both new and experienced boutique owners!!!

Sparkle & Peony Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied December 31, 2023

Hello Sparkle & Peony Boutique,

Thrilled to hear you're loving Trendsi for your boutique business! 🌟 Anya and our customer service team are here to rock your experience, and the 24/7 chat feature is a game-changer, right? Thanks a bunch for recommending Trendsi - here's to continued success for your boutique! 🛍️💖

December 24, 2023

This company has bad customer service. After 4 different situations, I'm deleting them from my store.

Iamglytja
United States
2 months using the app
ShopSocial, Inc. replied January 2, 2024

Hi Iamglytja,

We're genuinely sorry to hear about your experience. We're committed to providing top-notch customer service, and it's disheartening to learn we fell short. Your feedback is crucial for improving, and we'd love the opportunity to make things right. Don't hesitate to get in touch with us directly so we can address your concerns and regain your trust. 🌟

December 14, 2023

They are very quick to respond to emails and chats dealing with questions and orders. I spoke with Harold on their chat and he did not waste any time cordially, answering all of my questions. They are helping me figure out selling on TikTok, which is super helpful. I am very happy to have them as a dropshipping supplier.

Bazaare Mart
United States
4 months using the app
ShopSocial, Inc. replied December 16, 2023

Hello Bazaare Mart,

Thrilled to hear you're happy with our speedy support, especially with Harold in the chat! We're pumped to assist you on your TikTok selling journey. Thanks for choosing us as your dropshipping supplier – here's to a successful partnership! 🥂✨

December 1, 2023

This is a great app and good products. The customer service is great. Dave helped me and he was wonderful, knowledgeable, & quick to respond. Thanks Dave!

The Resale Boutique
United States
About 18 hours using the app
ShopSocial, Inc. replied December 2, 2023

Hello The Resale Boutique,

Thank you so much for your awesome feedback! We're thrilled to hear you love our app and products. 😊 Big shoutout to Dave for his wonderful and quick assistance! 🚀 We appreciate your support and look forward to serving you even better in the future. 🌟