Reviews (1,823)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

October 10, 2023

Anya with customer service was awesome and helped me find the information i needed right away!

Boho Butterfly LLC
United States
4 months using the app
ShopSocial, Inc. replied October 11, 2023

Hello Boho Butterfly LLC,

That's wonderful to hear! We're delighted to know that Anya provided you with such excellent service. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! ✨

October 10, 2023

Trendsi is great! I love the variety and that I can choose specific vendors I know and trust. Any issues I have are solved immediately! Chette helped me this afternoon when my Shopify somehow became disconnected and I could not get it working again. She was able to connect it within 5 mins and we're back in business <3 thank you so much Chette for your help! You're the best!

Buckaroo Bandits, LLC
United States
7 months using the app
ShopSocial, Inc. replied October 13, 2023

Hello Buckaroo Bandits, LLC,

Thank you for your kind words! We're thrilled to hear that you're enjoying Trendsi and that Chette was able to assist you promptly. We're here to make your experience as smooth as possible. If you ever need further assistance, feel free to reach out. Happy selling! 😊🛍️

October 7, 2023

Trendsi is great for dropshipping. I hope they'll add more products. Customer service is again helpful. Thank you Gretle! I appreciate your help a lot.

ATLANTIS PEOPLE
United States
2 days using the app
ShopSocial, Inc. replied October 9, 2023

Hello ATLANTIS PEOPLE

Thank you for your kind words! We're delighted to hear that you find Trendsi great for dropshipping, and we appreciate your feedback about adding more products.

We're proud to have Gretle on our team, and we're glad she could provide you with helpful assistance. If you ever have more suggestions or need further support, please don't hesitate to reach out. We're here to help you succeed!

October 8, 2023

I had an issue with tiktok sending an encrypted name and address to my store and Maria answered my question within minutes and help me get the address fix. I am still waiting on Tiktok. Best and fastest support i have ever gotten from a company.

Aurelia Clothing
United States
3 months using the app
ShopSocial, Inc. replied October 9, 2023

Hello Aurelia Clothing

Thank you for your kind words! We're delighted to hear that Maria was able to help you resolve the issue with TikTok sending encrypted information to your store so promptly.

Providing the best and fastest support is a top priority for us, and we're here to assist you whenever you need it. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to support you!

October 7, 2023

Trendsi has incredible customer support. I love the fact that you can reach them 24/7. Dave in customer service is extremely knowledgeable, friendly, and was quick to help answer my questions thoroughly.

All The Wrage
United States
4 months using the app
ShopSocial, Inc. replied October 8, 2023

Hello All The Wrage,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer support team, especially with Dave. We're committed to providing excellent service 24/7. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your support! ❤️

September 28, 2023

I have all great experiences with Trendsi! I just got off off customer support chatting with Czar who was very helpful and friendly! She knew what I was going to ask before I had the chance to type it out! Wonderful service!

Painted Arrow Boutique
United States
7 months using the app
ShopSocial, Inc. replied September 30, 2023

Hello Painted Arrow Boutique,

Thank you for sharing your positive experience with us! We're thrilled to hear that Czar provided you with helpful and friendly customer support. We're committed to delivering excellent service, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! 🥂

September 24, 2023

Trendsi has incredible customer support. I love the fact that you can reach them 24/7. Maria in customer service is extremely knowledgeable, friendly, and was quick to help answer my questions thoroughly.

Dash Of Sparkle Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied September 26, 2023

Hello Dash Of Sparkle Boutique,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our customer support, especially Maria, to be knowledgeable, friendly, and efficient. We're committed to providing top-notch service 24/7. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!

Edited September 23, 2023

Czar is always eager and quick to help, wonderful support for a small business owner! I also worked with Maria who provided insight to resolve issues with my TikTok shop.

The Sunflower Studio
United States
10 months using the app
ShopSocial, Inc. replied September 21, 2023

Hello The Sunflower Studio

Thank you for your kind words! We're delighted to hear that Czar has been consistently eager and quick to assist you. Supporting small business owners is a priority for us, and we're here to help whenever you need it.

If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your business every step of the way!

September 11, 2023

Gretle was very attentive to my needs when I experienced an issue with adding products. Turned out it was something that I was doing incorrectly. Gretle was very patient and made sure that my issue was resolved quickly.

CBELLE NYC
United States
Over 1 year using the app
ShopSocial, Inc. replied September 12, 2023

Hello CBELLE NYC,

Thank you for sharing your experience! We're glad to hear that Gretle provided you with attentive and patient assistance. We're always here to help if you need anything else. ❤️

September 16, 2023

Gretle helped me as i was new to Trendsi and she was amazing. She took the time to walk me through setting up things I needed help with. She was very patient and knowledgeable. Also adding the products was very easy to do. I'm so happy I found this app.

Nightlife Dresses
United States
About 3 hours using the app
ShopSocial, Inc. replied September 19, 2023

Hello Nightlife Dresses,

Thank you for sharing your positive experience with Gretle! We're thrilled to hear that she provided you with excellent support and made the onboarding process smooth for you. We're glad you find adding products easily and that you're happy with the app. If you have any more questions or need further assistance, feel free to reach out. Welcome aboard! 🥂