Reviews (1,823)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

August 11, 2023

We love this Platform!!! Trendsi makes dropshipping soooo easy. Support is always prompt with answers...thank you DAVE!

The Glossy Goat
United States
5 months using the app
ShopSocial, Inc. replied August 15, 2023

Hello The Glossy Goat,

We're glad to hear that you're enjoying Trendsi and finding it helpful for your dropshipping needs! It sounds like you have had a positive experience with our platform and amazing customer support, particularly with Dave. If you have any questions or need further assistance, feel free to ask. ❤️

August 12, 2023

My experience has been great! Customer service has been great as well. Gretle was very kind and answered my questions in a timely manner.

K & D Boutique
United States
2 months using the app
ShopSocial, Inc. replied August 15, 2023

Hi K & D Boutique,

I'm glad to hear that you've had a positive experience! Excellent customer service, like the help you received from Gretle, can truly make a difference. If you have any more questions or need assistance with anything else, feel free to let us know. We're here to help! ❤️

August 14, 2023

Angelo and all the other chat representatives have been WONDERFUL to work with! They respond within seconds and have been able to resolve all issues and answer any and all questions with 100% satisfaction! Trendsi has been amazing for my business and their support is spot on! I cannot wait to continue to grow my boutique with their offerings!

The Enchanted Coach, LLC
United States
4 months using the app
ShopSocial, Inc. replied August 15, 2023

Hi The Enchanted Coach, LLC,

It's fantastic to hear that you've had such a positive experience with Angelo and the other chat representatives here at Trendsi! We hope you are able to take your brand to the next level with our help! If you have any more questions or need further assistance, feel free to reach out. Best of luck with the continued growth of your boutique! ❤️

August 15, 2023

Chette was fantastic helper and was able to reply to many of my questions! Thank you so much! Highly recommended!

Trendy Hip Buys
United States
About 1 hour using the app
ShopSocial, Inc. replied August 17, 2023

Hi Trendy Hip Buys,

You're very welcome! We're glad Chette was able to assist you and provide the help you needed. If you have more questions or need further assistance in the future, feel free to reach out. Remember, we're always here to help! ❤️

Edited March 13, 2025

Customer service is always helpful. Charles especially! Whenever I have a question or need help, he is quick to respond. I give him a five stars.

Jerry's Apparel
United States
About 3 years using the app
ShopSocial, Inc. replied August 21, 2023

Hello Jerry's Apparel

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying our drop shipping service and that we're meeting your expectations. Your success and satisfaction are our top priorities. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

August 20, 2023

I just had my first experience with Trendsi customer service via their online chat feature and I was SUPER impressed! They responded almost immediately and Gretle walked me through all my questions and gave me great insight into things I didn't know. I'm totally new to drop shipping and she really put me at ease. :)

Tripp + Archer
United States
About 2 months using the app
ShopSocial, Inc. replied August 22, 2023

Hi Tripp + Archer,

Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

August 23, 2023

I'm new to Trendsi- with dropshipping... So I had a few hiccups, or problems and reached out to chat support. When I tell you Mia the chat support person walked me through everything I needed... She did exactly that and more! She assured me that I was on the right path, and checked my orders for me as well. I appreciate her going over and beyond, and not just the "general" chat answers!!! Thank you MIA

Sasha Chique
United States
6 months using the app
ShopSocial, Inc. replied August 25, 2023

Hi Sasha Chique,

Thank you so much for your kind words! We're thrilled to hear that Mia provided you with exceptional support and went above and beyond to help you navigate through the challenges. We're here to ensure your experience with Trendsi is smooth and successful. If you have any more questions or need assistance in the future, feel free to reach out. Welcome to the Trendsi family! ❤️

August 23, 2023

I thought the drop-shipping process would be problematic especially when it comes to following up on my customers orders. The Customer Service I received from Gretle to my surprise was phenomenal. She promptly answered all my questions regarding the customer order and when should they expect to received their order.

Yolanies
United States
3 months using the app
ShopSocial, Inc. replied August 25, 2023

Hi Yolanies,

I'm glad to hear that Gretle provided exceptional customer service and addressed your concerns regarding the drop-shipping process. We always strive to ensure a smooth and reliable experience for our customers. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your feedback! ❤️

Edited March 5, 2024

Gretle is awesome. Great help in answering all my questions, and helped me with the onboarding process. They are great and quick to respond. I don't have much else to say right now as I just signed up, but very easy to use and set up :). I'm excited to start :)

Status Update:

Still extremely happy with Trendsi. They are super helpful and really are 24/7 as I've asked questions late at night too :). It's easy to process orders and pretty much everything is done on their side, which makes it super helpful when dealing with Shopify.

Joel and Harold were great and offered great tips for me to get more sales, for which I am going to take them up on it :). Thanks for all the assistance, guys! I appreciate it so much :).

AllIn Computer
United States
7 months using the app
ShopSocial, Inc. replied July 28, 2023

Hello AllIn Computer

Thank you for your kind words! We're delighted to hear that Gretle provided you with excellent assistance, answered all your questions, and made the onboarding process smooth for you. We take pride in our quick and responsive support.

We're thrilled to have you on board, and we're here to support you every step of the way. If you have any more questions or need further assistance, feel free to reach out.

July 27, 2023

Trendsi is an amazing app and highly recommend using! I am new to this process and everyone I have contacted has been so knowledgeable and has helped me get everything set up for my store. Gretle was very patient in helping me troubleshoot some issues I was having today. Thank you Gretle!

ooo so cute
United States
24 days using the app
ShopSocial, Inc. replied July 29, 2023

Hi ooo so cute,

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️