Reviews (1,823)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

July 29, 2023

Very user friendly app with super communications and customer service! Lorie always goes above and beyond when I email in with questions.

Poetry Tea Dollhouse
United States
About 1 month using the app
ShopSocial, Inc. replied July 31, 2023

Hello Poetry Tea Dollhouse

Thank you for your kind words! We're thrilled to know that you find our app user-friendly and that our communication and customer service have been exceptional. Lorie is an invaluable member of our team, and we're glad she goes above and beyond to assist you with any questions. If you ever need further support, don't hesitate to reach out. We appreciate your positive feedback!

August 2, 2023

As I launch my first e-commerce store on Shopify, I got stuck in fully understanding the shipping process. I reached out to customer service on Trendsi and Lorie was very responsive and helpful in answering my questions. I'm waiting for delivery of the products to ensure quality and understand the timing, but so far, so good!

WiseButterfly Shop
United States
30 days using the app
ShopSocial, Inc. replied August 3, 2023

Hell, WiseButterfly Shop

We're thrilled to hear that Lorie from our customer service was responsive and helpful in addressing your shipping questions. We understand the importance of getting everything right for your first e-commerce store, and we're here to support you every step of the way.

August 2, 2023

Spoke with Allan in customer service. He was very helpful and had answers to all my questions. The chat feature made it easy to communicate.

Illbility
United States
3 days using the app
ShopSocial, Inc. replied August 3, 2023

Hello Illbility

Thank you for your positive feedback! We're glad to hear that Allan was very helpful and provided answers to all your questions. Our chat feature is designed to make communication easy and efficient, and we're pleased that it worked well for you.

If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and provide excellent support whenever you need it. Thanks again for choosing us!

August 3, 2023

Customer Service is great. Angelo did a fantastic job of communicating, including sending videos and screen captures through the chat feature

Harper Landing
United States
8 months using the app
ShopSocial, Inc. replied August 4, 2023

Hi Harper Landing,

We are glad to hear that you had a positive customer service experience with Angelo! Effective communication, including the use of videos and screen captures, can make a significant difference in resolving issues and providing a better overall support experience. It seems like Angelo went above and beyond to assist you, which is always our goal. If you have any more questions or need further assistance, feel free to ask! ❤️

August 5, 2023

Excellent store, great products, excellent quality clothes and great customer support and services. Special thanks to Gretle that help me with some shipping issues. 100% recommended to install and work for.

DV Clothes
United States
3 months using the app
ShopSocial, Inc. replied August 8, 2023

Hello DV Clothes

Thank you for your glowing review! We're thrilled to hear that you're pleased with our store, products, and the excellent quality of our clothes. We're especially grateful for your acknowledgment of our customer support and services.

We're glad Gretle could assist you. Your recommendation means a lot to us. If you have any more feedback or need further assistance, feel free to reach out. We appreciate your support!

August 8, 2023

So far I am thrilled with the customer service! They have been hands down the best compared to other drop ship companies I have used! Hopefully they will continue to impress me

thank you

Sassen Fashion
United States
3 days using the app
ShopSocial, Inc. replied August 9, 2023

Hello Sassen Fashion,

You're welcome! :) We're glad to hear that you're having a positive experience with our customer service. Good customer service can make a significant difference in your overall satisfaction and success with a business. If you have any more questions or need assistance with anything else, feel free to ask our amazing customer support team. Happy drop shipping! ❤️

April 9, 2021

The app is easy to use. The customer service provided by the team is the best . They really come through

ElleSea Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied April 9, 2021

Thank you ElleSea Boutique for your review. It's our pleasure to serve online boutique owners like you. We are here to help bring your fashion business to the next level. Let us know if you have any feedback or question. We are glad to help!

May 17, 2021

I recently downloaded the Trendsi app, and reached out to the support team for a little support. I appreciate the help the service team gave me, specifically Sherwin. He did a great job assisting me with my questions. Thank you Trendsi

Flip Flop Dynasty
United States
1 day using the app
ShopSocial, Inc. replied May 19, 2021

Hi Flip Flop Dynasty,

Thank you for your review. It's our pleasure to serve online sellers like you and we will continue to improve your experience using Trendsi. Don't hesitate to reach out if you have any additional questions and feedback. We are always here to help.

May 22, 2021

This app is very simple, efficient, the best for the ecommerce site to grow sales. Their services and support are very professional and prompt. Thank you so much!

Naughty Smile Fashion
United States
About 16 hours using the app
ShopSocial, Inc. replied May 22, 2021

Hi Naught Smile Fashion,

Thank you for your review. It's our pleasure to serve online sellers like you and we are on a mission to help you find the best suppliers with fast shipping around the globe. Feel free to reach out when you have any additional questions or feedback. We are always here to help.

May 28, 2021

Just installed the app and had some issues on my end. I contacted customer support and they helped me right away. I can't wait to use this app for my Boutique.

A Blissfully Beautiful Boutique
United States
About 3 hours using the app
ShopSocial, Inc. replied May 31, 2021

Hi A Blissfully Beautiful Boutique,

Thank you for your review. We really appreciate your feedback and will continue to improve our service to better serve you. Don't hesitate to reach out if you have any additional questions or feedback.