Reviews (1,826)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

November 30, 2022

The chat feature is awesome. I spoke with Mia tonight. She delivered great customer service. She took care of my concerns quickly.

E&V's Deals
United States
11 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, E&V's Deals

We love your review and we agree with you, Mia is a gem and we are so glad she was able to help you! Please continue to reach out to our 24/7 customer service for any questions!

December 2, 2022

I just downloaded the app and connected it to my store and was having issues viewing anything. The customer service that I received was phenomenal, she went above and beyond to help me. My phone on my phone ended up being the issue as to why i couldn't view anything and I was walked thru it all. 100% satisfied customer here so far, thank you

Holly's Boutique
United States
29 minutes using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Holly's Boutique

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. Please don't hesitate to reach out again for any help needed.

December 6, 2022

I have had the pleasure of reaching out to Trendsi chat support a couple of times today, and both instances were very satisfactory. Both Hazel and Chette were prompt, clear, and efficient with their responses, fielding a variety of newcomer questions. Looking forward to doing more with this app and Trendsi.

Harley Butler Trading Company
United States
23 days using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Harley Butler Trading Company

Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

December 7, 2022

Excellent and fast service. Vince helped me to make some corrections on my order very quickly. Love all from Trendsi!!!!

NeoKira Unlimited
United States
About 1 month using the app
ShopSocial, Inc. replied December 21, 2022

Hi, NeoKira Unlimited

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

December 8, 2022

This was a very quick and easy process. I was able to find quality products that sold quickly. The customer support chat was very quick to respond and clarified my questions. Super Easy. Thank you Gretle!

nikdanger
United States
3 days using the app
ShopSocial, Inc. replied December 21, 2022

Hi, nikdanger

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

Edited August 27, 2023

8/27/23 - Anya is FABULOUS! I had an issue that she thoroughly walked me through until we figured it out. It was a user-error and once Anya realized what it was, I was able to correct the problem. THANK YOU SO MUCH! Highly Recommend.
3/16/23 - Angelo in customer service was very knowledgeable and helped with an issue I created. He was very understanding and walked me through the steps to correct the problem. Thank you, Angelo! Everyone is customer support is very friendly and helpful. Gretie helped me twice today already and she was so helpful and patient with answering my questions. Chette in customer service was very helpful and answered all of my questions about the return process. Thanks so much.

VacationGrabs
United States
9 months using the app
ShopSocial, Inc. replied December 21, 2022

Hi,VacationGrabs

We appreciate your review and are glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Chette. Please reach out again anytime! 💛

December 10, 2022

I had an issue getting on the app and uploading my documents. Earlier Saturday morning and Chette was so helpful and quickly had me ordering samples with ease.

Weeping Willow Boutique
United States
9 days using the app
ShopSocial, Inc. replied December 21, 2022

Hi, Weeping Willow Boutique

We love your review and we are so glad that Chette was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

December 10, 2022

I am so excited working TRENDSI Support Team representative Allan for my women clothing brand. For his assistance in giving me the information and resources to have a successfully launch. I would recommend anyone that love fashion streetwear to try them first.

GLOBAL CLOTHING CULTURE
United States
About 2 months using the app
ShopSocial, Inc. replied December 21, 2022

Hi, GLOBAL CLOTHING CULTURE

We are happy that Allan from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

December 17, 2022

Chette from Trendsi was super helpful. They have beeen a great partner to work with so far! Im looking forward to growing with them

Nubian Lane Hat Co.
United States
18 days using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Nubian Lane Hat Co.

Thanks so much for your review! We're delighted that you like using Trendsi so far and that Chette was able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

Edited April 9, 2023

I highly recommend this dropshipping app/company! First, the customer service is nice, professional, fast, and efficient. I just worked with Allan and it was a great experience! Within seconds he had my answer. Also, the products this company offers are so very nice, with a great variety to choose from! The ease of getting these products in my store is also a wonderful experience ... and it's fast! And finally, knowing I never have to track inventory is an amazing thing! I'm so excited about finding this dropshipping company!
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Because there's no option to leave a second review, I wanted to update my previous review to add/ something. I worked with Angelo today on a situation I needed help with. He did an excellent job! He was kind, fast and professional! This company is a "breath of fresh air" to work with! Great customer service!
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Today (4/9/23), I worked with Chette. She was very helpful, kind and polite. She did an excellent job. And she was also very fast in responding to me. This is a great company to work with/!)

Treasure City
United States
4 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Treasure City

We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.