Reviews (1,826)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

Edited April 9, 2023

I highly recommend this dropshipping app/company! First, the customer service is nice, professional, fast, and efficient. I just worked with Allan and it was a great experience! Within seconds he had my answer. Also, the products this company offers are so very nice, with a great variety to choose from! The ease of getting these products in my store is also a wonderful experience ... and it's fast! And finally, knowing I never have to track inventory is an amazing thing! I'm so excited about finding this dropshipping company!
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Because there's no option to leave a second review, I wanted to update my previous review to add/ something. I worked with Angelo today on a situation I needed help with. He did an excellent job! He was kind, fast and professional! This company is a "breath of fresh air" to work with! Great customer service!
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Today (4/9/23), I worked with Chette. She was very helpful, kind and polite. She did an excellent job. And she was also very fast in responding to me. This is a great company to work with/!)

Treasure City
United States
4 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Treasure City

We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.

December 21, 2022

I have to say you have a great selection of product.

Vince, Great chat and fast replies!
I appreciate you helping me through the document process.
I like to say communication is key!
thank you once again!

Active Disciple
United States
About 1 month using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Active Disciple

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only provide quality products, fast shipping, and good prices, but also great customer service. Please reach out to our 24/7 support team whenever you need help!

December 23, 2022

Angelo was super helpful as I had a lot of questions with my first online order. This is amazing and I'm super hopeful the products are as good as the support was!!

My Pampered Life Seattle
United States
8 days using the app
ShopSocial, Inc. replied December 27, 2022

Hi, My Pampered Life Seattle

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. And we agree Angelo is truly a gem to have on our team. Please don't hesitate to reach out again for any help needed.

Edited September 9, 2024

Lorie did a fantastic job helping me to get my head around my issue and understand what I needed to know. Very patient and kind! She was very quick with responses and answers. Definately knows her stuff!!!

The Runaway Ranch Company
United States
Over 1 year using the app
ShopSocial, Inc. replied December 27, 2022

Hi, The Runaway Ranch Company

We appreciate the review and so happy that our CS team was able to to assist you with your needs. Feel free to reach out to our 24/7 support team again!

January 3, 2023

I currently use 2 separate dropshipping services but Trendsi is by far the best! I love the quality of clothing, the ease of use, the stock photos and the customer service. I worked with a representative today by the name of Gretle and she was able to get my issue solved in record time. I would highly recommend using this company for dropshipping.

All That She Needs
United States
20 days using the app
ShopSocial, Inc. replied February 7, 2023

Hello!

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

January 11, 2023

Fantastic customer service! Chette was amazing, quick responses and very helpful! If shipping times could be improved on overseas items, Trendsi would be perfect!

The Coral Cactus Boutique
United States
9 months using the app
January 11, 2023

This is about customer service since my store isn't launched yet. Customer service has been very helpful helping me with all my questions. Lorie answered my chat questions within seconds.

Everafter Formals
United States
10 days using the app
January 19, 2023

Trendsi is a great app and great dropshipping service! They grew a lot in just 2 years and with that comes growing pains. They have tried their best to improve and address any issues. You're never going to find a perfect dropshipper/supplier because everyone has different needs and preferences. I really like the inventory sync with my store and the variety of products. The fashion is up to date and the pricing is good overall! Customer service is wonderful, especially Gretle!!!

A. Mariago
United States
Over 1 year using the app
January 19, 2023

Thanks Gretle for your help :) Your chat was fruitful and helped me take steps in solving my issue. I highly recommend Trendsi, so pro and the chat service is amazing. Again, Gretle thanks loads :)

Legend of Beauty
United States
4 months using the app
January 19, 2023

Customer service was great! I needed help with an address change and Angelo got it done super quick and easy! Thank you

Caravan Comfort
United States
7 months using the app