Trendsi: Fashion Dropshipping

I had a questions about my sample order. One item came right away. My other orders had not shown up yet both ordered at the same time. Gretle looked up my order gave me an update. Let me know it would be escalate to there team and find out why it go delayed. I love the quick response time, there customer support staff are very knowledgable and helpful.

Chette was great- super fast and very helpful. Customer Service with bTrendsi is top-notch and is A+ all the way!

I had a question about an order and Greti answered within seconds of me sending the email. She was absolutely wonderful. I love Trendsi!

Mary was very patient and helpful guiding me every step of the way. Waited with me while I was in the process of filling out important info for my Google Merchant Account

I had a problem signing into my account and Mary was very helpful in getting me back on in a very prompt time

I like Trendsi because they are super easy to use. Unlike many other drop shippers where you have to do numerous steps in order to incorporate their items into your store(s), which isn't the case with Trendsi. I needed assistance, because I wasn't able to add items to my stores. I went to the chat option and a rep by the name of Lee quickly determined what the issue was, advised me on what to do, I did what she recommended, and it fixed the issue. Their prices aren't too bad either. I would recommend them as a drop shipper.

Added note: I wish I could know from experience what the shipping turnaround is when customers place orders, but from what I have seen from other reviews it doesn't seem that long. So, I am hoping the same with my customers as well.

I was having issues with connecting my store and had the pleasure chatting with chette! she was very helpful. With her help, I was able to connect my store. Thanks again, Chette!

My interaction with Trendsi's customer support was exceptional, specifically with a representative named Czarina, who was diligent, patient, and extremely helpful. I had an issue with a package that hadn't arrived on time due to an incorrect address and shipping confusion. Despite the complexity of the situation, Czarina was able to navigate it with professionalism and grace.

The communication was clear and timely, with Czarina taking the time to understand the issue and providing me with accurate information regarding the status of my package. She guided me through the steps to resolve the issue, even going so far as to recommend contacting USPS directly for the most up-to-date information on the package.

When the issue of overnight shipping arose, she was forthcoming about the policy, and went out of her way to clarify the terms and conditions associated with overseas orders. I found this transparency refreshing and it enhanced my trust in Trendsi as a company.

Moreover, when it was found that there was indeed a mistake on their part, Czarina promptly offered a refund and store credit, showcasing the company's dedication to customer satisfaction. This willingness to acknowledge and correct errors is a testament to Trendsi's commitment to quality service.

I'd like to extend my gratitude towards Czarina, who turned a potentially frustrating situation into a positive customer service experience. Her empathy, politeness, and proactive problem-solving approach were commendable, and I'm more than happy to leave this positive feedback.

Overall, I highly recommend Trendsi not only for their excellent products but also for their outstanding customer service. Their team truly understands the meaning of customer satisfaction and goes above and beyond to ensure it. Thank you, Trendsi, and a special shout-out to Czarina for her amazing support!

Mia responded very quickly to my questions and got my issue resolved right away. This has been extremely easy to use, they literally do everything for you!

Angelo was awesome to speak with. He was helpful and provided complete answers to my questions. Thank you so much.

Gretle is one of the most pleasant customer support person I've had to deal with. She understood the issue and it was resolved in a flash! But not only that, Gretle made me feel that Trendsi is the company of choice when it comes to a fashion dropshipping app for your business. Thank you Gretle!