Reviews (94)
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Triple Whale is the gold standard and leading platform for mulit channel analytics for ecom brands. They combine great technology and superb customer services. The tech is great and the team really shines.
Recommend!
Thank you for your review! We’re glad Triple Whale has been impactful, and appreciate the recommendation.
Excellent analytics and responsive customer service
Thanks so much—we’re glad to hear it!
Pablo Helped me hour greatly today! the entire staff is always fast and very helpful! a great tool as well
Customer service has been excellent. The team is quick to respond and genuinely helpful. We made changes part-way through and needed updates to our account, everything was handled quickly and smoothly.
Totally awesome that the customer service is non existent.
Integration problem. I can't install the store application. The system says I'm already using the app, but I can't log in.
The chat on the website and email support does not answer. No help.
We use TripleWhale religiously to track attribution across all channels.
Would love to at least try and get this app off the ground but can't start due to an error in my set up and absolutely no customer service available for help...
Miles, our account manager, has been a great partner, bringing valuable ideas to fully utilize Triple whale 3.0 and working seamlessly with our internal and external teams to drive adoption and implementation helping us to make more informed decisions about our marketing spend!
Awesome tool! Analytics dashboard is awesome, but the real value is the attribution pixel.