Reviews (94)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 18% of ratings are 1 stars
January 21, 2026

Triple Whale is the gold standard and leading platform for mulit channel analytics for ecom brands. They combine great technology and superb customer services. The tech is great and the team really shines.

Recommend!

Brixton
United States
Almost 2 years using the app
Triple Whale replied January 26, 2026

Thank you for your review! We’re glad Triple Whale has been impactful, and appreciate the recommendation.

January 20, 2026

Excellent analytics and responsive customer service

Franne Golde
United States
3 months using the app
Triple Whale replied January 26, 2026

Thanks so much—we’re glad to hear it!

December 11, 2025

Pablo Helped me hour greatly today! the entire staff is always fast and very helpful! a great tool as well

Enerra
United States
13 days using the app
November 4, 2025

Customer service has been excellent. The team is quick to respond and genuinely helpful. We made changes part-way through and needed updates to our account, everything was handled quickly and smoothly.

Grooby
United States
About 4 hours using the app
August 11, 2025

Totally awesome that the customer service is non existent.

Stille
Norway
Over 1 year using the app
May 27, 2025

Integration problem. I can't install the store application. The system says I'm already using the app, but I can't log in.
The chat on the website and email support does not answer. No help.

Goal Ninety
United States
23 days using the app
May 16, 2025

We use TripleWhale religiously to track attribution across all channels.

Rippl Impact Gear
United Kingdom
Over 2 years using the app
January 19, 2025

Would love to at least try and get this app off the ground but can't start due to an error in my set up and absolutely no customer service available for help...

Noirblanc
Germany
18 minutes using the app
January 14, 2025

Miles, our account manager, has been a great partner, bringing valuable ideas to fully utilize Triple whale 3.0 and working seamlessly with our internal and external teams to drive adoption and implementation helping us to make more informed decisions about our marketing spend!

Canopy
United States
Almost 2 years using the app
November 18, 2024

Awesome tool! Analytics dashboard is awesome, but the real value is the attribution pixel.

Avantera
United States
Over 2 years using the app