Reviews (94)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 18% of ratings are 1 stars
November 15, 2024

Many different ways to slice the data and view under different attribution models. Team over at Triple Whale is very responsive + helpful!

Ring Concierge
United States
Over 1 year using the app
November 14, 2024

Love the software - really impactful & important to have great partner in the space. Thank you TW for the excellent reporting & continually looking to upgrade & improve what you do & helping us become a bigger & better company & help our community growth & flourish!

Kineon
United States
Almost 2 years using the app
November 6, 2024

Avoid!! They'll never issue a refund. Terrible customer service and they made it nearly impossible to cancel subscription

ETHNIK LIVING
United States
Over 1 year using the app
July 8, 2024

TripleWhale is a game-changer if you're serious about scaling your business. Having used the app, I can say that it’s an essential tool for any eCommerce store owner. The Facebook dashboard alone doesn’t cut it. TripleWhale fills in the gaps with precise, actionable data that’s crucial for hitting your targets.

VitalSleep
United States
About 1 month using the app
April 8, 2024

App is great. I like the variety of attribution models. What really sold me is the customer service from my account rep. He was eager to help, asked me to set up a follow up meeting, recorded everything so I can reference later and was efficient. That, to me, is worth the price.

Canada Pooch
Canada
12 months using the app
January 17, 2024

Great customer service and great software to use to track daily profits

BeautyINKstitute
United States
12 days using the app
November 8, 2023

Great tool. Easy to configure and get it going especially if you are on Shopify. Good support.

SQUATWOLF
United Arab Emirates
About 2 months using the app
July 28, 2023

Great software, great team, great support...AND it always gets better. They are doing things right and its reflected in how the customers pain of disconnect is so high. But it's high because of the company as much as the software.

WINPRO Pet
United States
About 2 years using the app
August 7, 2023

Big fan of TripleWhale, it is the basis for our media attribution, and the analytics/reporting capability makes understanding our performance related metrics simple. We couldn't operate (as efficiently) without it. Highly recommend.

CDLP
Sweden
9 months using the app
July 26, 2023

Cannot live without. Would be Dead in the water on paid traffic. So many features that give extensive insight into the customer journey.

FitnessTeeCo
United States
About 1 year using the app