Reviews (921)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

October 2, 2024

Vani was a great help with our setting up process, definitely recommend this app

KittySpout
Canada
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 3, 2024

Hello, KittySpout store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

October 1, 2024

Amazing app that works so well and very easy to use, plus the best customer support I've found anywhere. Thanks Harper

The Glow Company
Australia
10 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 2, 2024

Hello The Glow Company store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

Edited January 15, 2026

thanks vani for support

Dupamine Store
United Kingdom
Almost 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied October 14, 2024

Hello, Dupamine Store store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please get in touch with us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

September 29, 2024

Grace=Super helpful and showed me what reports I can use to really save time when it comes to my balance sheets, so much information is provided on this platform and you can also enter custom cost which is even more helpful

Whirly Bros
United States
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied October 1, 2024

Hello Whirly Bros store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

September 27, 2024

Amazing product and amazing customer service! Shoutout to Grace she was so helpful settting things up

Tasholy
United Kingdom
Almost 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied September 28, 2024

Hello Tasholy store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

September 21, 2024

Excellent app. Very helpful with real time metrics and great proactive support.

Mountain Cookin' with Missy
United States
26 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 22, 2024

Hello Mountain Cookin' with Missy store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

September 18, 2024

Shiro did a fantastic job answering my questions.

MyGarageGolf.com
United States
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied September 20, 2024

Hello MyGarageGolf.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Shiro
True Profit

September 11, 2024

Just started using it. Had a few issues at first but customer support helped sort everything out. Seems very useful so far and much better than tracking spreadsheets.

Hibi Youth
United States
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied September 13, 2024

Hello Hibi Youth store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

Edited March 27, 2025

Support is helpful and timely. The app for the cost is a value. We use it every day, and whenever we have an issue there is always someone to jump in the chat immediately to assist.

Blood Run Fishing
United States
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 8, 2024

Hello Blood Run Fishing store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Gabriel
True Profit

September 6, 2024

App makes book keeping so much easier and customer service is amazing. Vani was extremely patient with me

Serentia
United States
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied September 7, 2024

Hello Serentia store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit