Reviews (921)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

December 7, 2024

A great app and a must to track financials in real time. Vani helped us to setup and fix the input errors. Thank you!

ZE Technology
United States
19 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 9, 2024

Hello ZE Technology store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

November 19, 2024

Durra was very helpful!

She helped us understand everything.

MobilityCo
United Kingdom
10 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 20, 2024

Hello MobilityCo store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

Edited November 25, 2024

Very helpful. Grace is very kind and smart and quick enough to help. Solved my situation in 5 mins or under 5 mins. Good work.

Dolce Love
Canada
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 11, 2024

Hello Dolce Love store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

November 8, 2024

Great app, Really well made, it gives you a lot of different KPI for your business.

Most important thing for me that they're customer support is always available and patient with all your request.

Perfect app if you wanna have a clear understanding of you business

Vitalisys
Italy
9 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 9, 2024

Hello Vitalisys store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

Edited March 5, 2026

Great service, quick with forwarding me to their service team. Special thanks to Lana

Happyhaves ♥️
Netherlands
Almost 4 years using the app
TrueProfit Real-time Profit & LTV tracking replied November 6, 2024

Hello Happyhaves ♥️ store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to introduce our custom rule feature for ad synchronization, designed to help you track specific campaigns seamlessly. This feature enables precise control over campaign data and is available for the Ultimate plan and above.

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

November 1, 2024

Thank you for the amazing service! We have solved the issue of VAT and I am very happy with the support we received!

#NoNic Necklace™
South Africa
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 2, 2024

Hello #NoNic Necklace™ store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

October 30, 2024

I really enjoy this app it makes tracking profit easy and makes it super easy to look at margins and all the other good kpis. Thank you TrueProfit!

Modian
United States
17 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 1, 2024

Hello, Modian store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

October 23, 2024

Very helpful customer service. Great platform!

Siftly
United States
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 29, 2024

Hello, Siftly store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

October 19, 2024

Lewis was the rep that we spoke to. Responsive and very helpful in assisting us in setting up TrueProfit. Highly recommended.

Cryocure
Singapore
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied October 21, 2024

Hello, Cryocure store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Lewis
True Profit

October 4, 2024

Real time Profit tracking is perfect for scaling. Some errors may happens but the customer service is just outstanding and quick-response. Highly recommend.

Histozing
United States
12 months using the app
TrueProfit Real-time Profit & LTV tracking replied October 10, 2024

Hello, Histozing store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit