Reviews (921)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

February 17, 2025

Great app and customer service :) 24/7 , Grace was incredible

Get Fit Mexico
Mexico
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 20, 2025

Hello Get Fit Mexico store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

February 15, 2025

This app is great. Durra from support really helped me breakdown the COGS process and it had a great result!

novabery
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied February 16, 2025

Hello novabery store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

February 14, 2025

The support on this app, and the app itself is really good. Thank you Gabriel, and all the others.

GlowSmile™
Netherlands
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 15, 2025

Hello GlowSmile™ store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Gabriel
True Profit

February 13, 2025

Amazing App. Support is fantastic, especially Vani was very patient and helped me with all issues I had.

Elunara
Germany
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied February 14, 2025

Hello Elunara store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

January 21, 2025

Truly amazing app and support. Thank you!

Thanks to Durra, she helped me to set up a complex COGS setting, which saved my time.

Super!

Nuora
United States
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 22, 2025

Hello Nuora store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

January 10, 2025

Great support. Durra was a pleasure to get assistance from.

Unikor
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 12, 2025

Hello Unikor store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

January 2, 2025

Great support experience. Grace was very helpful answering all our questions about custom costs, calculation formulas, and provided hands on examples.

Own Boss Supply Co
United States
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 3, 2025

Hello Own Boss Supply Co store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

December 31, 2024

Best tracking app in the market, a game changer, highly recommended and the support always got you, even today on New Year's eve at 10 pm. Just unveliavable, give it a shot!

Valeva
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied January 2, 2025

Hello Valeva store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

Edited January 4, 2025

Vani was great to work with and helped very much

DoorFoto
United States
5 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 31, 2024

Hello DoorFoto store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

December 18, 2024

Great app and Vani is excellent in helping arrange everything for seamless integration

FP
United Kingdom
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 20, 2024

Hello FP store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit