Reviews (921)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

Edited December 19, 2024

Great customer experience, fast & helpful support. Vani was great in assisting me to solve issues in app. Thank you!

IKOGAI
Switzerland
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 7, 2024

Hello IKOGAI store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

September 4, 2024

The fastest way to get all of your key financial data into one place, a must have for any store. Vani's help with set up was excellent and took a matter of minutes.

Classic Dressage Collection
United Kingdom
44 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied September 5, 2024

Hello Classic Dressage Collection store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 29, 2024

Super easy to set up, easy to understand and the live chat support from Gabriel was too notch! Woudl highly recomend!

Houdini Holsters
United States
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied August 30, 2024

Hello Houdini Holsters admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Garbiel
True Profit

August 27, 2024

I rate the app 5 stars because its the best and the customer support is excellent thanks to vani for giving me best customer support

Solazia
United States
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 29, 2024

Hello Solazia store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 24, 2024

Responsive and professional team, Awesome experience!

Thrive Beam
United States
10 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 25, 2024

Hello Thrive Beam store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

August 21, 2024

Perfect support from Vani and very helpful tips to optimize the store

Mindabolics
Germany
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied August 24, 2024

Hello Mindabolics store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 21, 2024

It was great connecting with vani, she is very helpful and she guided us for calculating the profit through the app. Her proactive nature is really impressive. Thanks!

pelsbarn.de
Netherlands
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 24, 2024

Hello pelsbarn.de store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

Edited October 21, 2024

TrueProfit has been a game changer for tracking my profits. The app is user-friendly, and the support team is very responsive and helpful. Highly recommend!

lurella inc
United States
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 19, 2024

Hello lurella inc store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 3, 2024

Fantastic app, Does everything i need it to and more.
Customer support is the best I've had, very responsive and always have an answer for me. Wouldn't use any other app. :D

Dark As Day Apparel
United Kingdom
Almost 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied August 5, 2024

Hello Dark As Day Apparel Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

July 23, 2024

amazing customer support I had an issue then within 3 minutes i got someone on the phone and they fixed it for me!

- harper was incredible.

David Von
United States
Over 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied July 24, 2024

Hello David Von store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit