Reviews (921)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

April 6, 2024

The app is extremely convenient and the customer support is 10/10

eterna
United States
About 8 hours using the app
TrueProfit Real-time Profit & LTV tracking replied April 9, 2024

Hello eterna store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 21, 2024

Grace was very knowledgable and helpful. Told me everything I need to know on a google meets call. In terms of the app, there are some small improvements that could be made which Grace noted down but overall it is a very good app. I think we will use it for a long time now.

Dare 2 Share
United Kingdom
7 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 24, 2024

Hello Dare 2 Share store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

March 9, 2024

Great app, really useful, and saved me a lot of time! Super fast customer support! Thanks, Durra.

Mencore
United States
5 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 11, 2024

Hello Mencore store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

January 30, 2024

Great App, Thank you Vani for taking her time to helped me :)

Orlivia.com
France
26 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2024

Hello Orlivia.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 26, 2024

Very good application and suitable for businesses. I am grateful for the support they give me, especially Grace, she is perfect all the time, every single question has an answer and a solution. 5/5

Oferti4ka.com
Bulgaria
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 22, 2024

Hello Oferti4ka.com store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

January 25, 2024

Super good customer support from Grace, able to help with very specific problems and issues unlike other companies that don't know what to do.

Cloud Hood
Australia
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied January 26, 2024

Hello Cloud Hood store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

January 9, 2024

love the UI and super helpful customer service too!

Shop Virtuo
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied January 11, 2024

Hello Shop Virtuo store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

December 1, 2023

Amazing app, very easy to use.
If anything goes wrong, support is always there for help.

Harper is amazing to work with!

Nox Stores
Lebanon
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 2, 2023

Hello ShopAuritta store admin,
Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

Edited April 3, 2024

The application is very practical, and has features that others do not have, thanks to Harper for helping me solve my problems

Keitani
France
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 16, 2023

Hello Keitani store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

November 7, 2023

Very good support with Vani, She was very patient and professionnal.
She fix my issue and help me doing her best ! Thank you

Animaliadore
France
About 7 hours using the app
TrueProfit Real-time Profit & LTV tracking replied November 9, 2023

Hi Animaliadore admin,
Here is Vani from the TrueProfit team. Thank you for leaving a review for our app. We are excited to inform you about our latest feature Product Analytics V2, which enables you to easily monitor the advertising expenses, costs, and net profit associated with each product.

We are confident that this functionality will prove highly beneficial for you as you develop your sales and marketing strategies. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-1vpb6qk/

If you have any further questions, please do not hesitate to reach out via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit