Reviews (921)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

January 5, 2022

Best profit app I have ever used. Super simple and easy to use, with quick support. Would defiantly recommend it.

GiftedLux
United States
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 5, 2022

This is Harper from True Profit Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@trueprofit.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the app.

Please refer to more details here: https://trueprofit.io/blog/

Best Regards !

Harper

December 27, 2022

Good customer service and easy to use! It does make calculating profitability analytics much easier and trouble free

Itakico
Canada
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 3, 2023

Hi Itakico store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

February 16, 2022

Great Info, Great Support. Highly Recommend if you're looking for a way to track your profits quickly and accurately.

Bad Flag Store
United States
6 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 18, 2022

Hello Bag Flag Store,

This is Windy from TrueProfit Team.

First of all, thank you for the love with True Profit.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!

Windy
TrueProfit - Profit & Lost, LTV Analytics

August 2, 2022

Really good support which help me to fix everything I want, after that the profit is matched with what I calculated.

Precious Engraved
Australia
23 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied August 2, 2022

Hi Precious Engraved store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

February 11, 2022

Really helpful - best way to see your true financial performance in e-commerce. Not going back to spreadsheets (as much)!

Palermo House
United States
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 11, 2022

Hi Palermo House store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

January 13, 2021

This app is a must to track your profit cross-platform, compared to the competitor it loads the data faster and much cheaper.

Indestructible Shoes
United States
10 months using the app
February 18, 2022

Good app for measuring the important metrics, simple to use. I recommend it get an email daily, weekly to keep track of things.

hollywood mirrors
United Kingdom
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied February 18, 2022

Hi hollywood mirrors store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

March 28, 2023

great app really breaks down your true numbers to run your business . highly suggest this app if you want to grow your business

Savage Yet Civilized Apparel
United States
About 11 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 28, 2023

Hi Savage Yet Civilized Apparel store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

November 24, 2020

Hoang has been a great help with getting everything connected and integrated! Software is amazing for reading easy and fast stats!

Dot Com Product
United States
4 days using the app
March 21, 2022

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Amzi Pets
Canada
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 21, 2022

Hi Amzi Pets store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics