Reviews (920)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

August 3, 2022

such a good app. good for just watching the net profit and helps me make better profitable business decisions. definitely recommend it.

Chest Binder
Australia
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 3, 2022

Hi Chest Binder store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

Edited January 5, 2022

So far so good. Really like that it connects all the advertising accounts so quickly and in real time.
Looking forward to using it more!

King Kong Apparel
United States
About 4 hours using the app
TrueProfit Real-time Profit & LTV tracking replied January 5, 2022

Hi King Kong Apparel store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

February 23, 2022

We track the revenue/expenses everyday for accurate reporting. The best service out there we have found for this and very user-friendly

The Stubby Club | The Original Stubby Holder Dispenser
Australia
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 23, 2022

Hi The Stubby Club store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

May 30, 2023

Fantastic app and great service. Very highly recommended. Easy to setup ad spend integrations and add custom expenses to view a live P&L

Fridge Friend
Australia
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 30, 2023

Hi Fridge Friend store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

June 22, 2022

App has come a long way since I started using it 3 years ago. It shows the data very nicely and has good customer service. Would recommend.

Onecompress
United States
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied June 22, 2022

Hi Onecompress store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

November 11, 2022

Very good service. The app works really well and I am able to calculate my profits seemingly.
Happy with the app!
Giang provided great service.

OrthoJointRelief
United Kingdom
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 13, 2022

Hi OrthoJointRelief store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
OneCommerce

May 24, 2022

great app. fast support, they answer any questions in minutes. they listen to suggestions for adding features to the app and implement them quickly.

Salugea
Italy
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 24, 2022

Hi Salugea store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

July 8, 2020

Great app. Support is next level too. At a fraction of the cost of others, it's a no brainer. Take that from someone who's used the expensive ones :)

CRAFTD London
United Kingdom
3 months using the app
August 25, 2022

I have been using TrueProfit for well over a year now and I'm very happy with it. The customer support is also on point. Big thumbs up for Windy. you rock!

The Pocket Perfume
United Arab Emirates
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 25, 2022

Hi The Pocket Perfume store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

November 10, 2022

App works as intended. If you have any questions, the support is super nice and helpful and they go the extra mile to help out a customer. 10/10 would recommend.

GARTEN&ICH®
Germany
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 10, 2022

Hi GARTEN&ICH® store admin,
Here's Windy from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.

Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Windy
TrueProfit by OneCommerce