Reviews (920)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

May 17, 2022

The app does what it is suppose to do. I like the integration with the ad tools like Facebook, Tiktok, Google, etc. The customer support is very fast and efficient.

OrthoFlexx
Portugal
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied May 17, 2022

Hi OrthoFlexx store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

December 21, 2020

It's overall the best profit tracking app that I found for Shopify. Looks nice, takes into consideration all the most important features! Would recommend it to everyone!

GORNATION
Germany
17 days using the app
June 6, 2022

Best profit app I have ever used. Super simple and easy to use, with quick support. Would definitely recommend it.
Thank you Windy and all the team behind this great app!

Watch Portal Philippines
Philippines
12 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 6, 2022

Hi Watch Portal Philippines store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

Edited April 7, 2021

Nice app !!! I took the premium feature to keep an eyes on my profit. 20 bucks / month is peanuts !
Nice app and nice customer service !
I recommend it to anyone who owns a business !

EasyJean
United States
5 months using the app
February 21, 2022

Great app, the ability to add in additional expenses like staff, recurring subscriptions or one-off expenses is very helpful. It was quick to set up and very straightforward to use. Overall so far so good

Turmeric Vitality UK
United Kingdom
19 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 21, 2022

Hi Turmeric Vitality UK store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

June 12, 2023

I really like the app. It is so easy to see the real profit margin within a seconds. It is accurate according to the spends and revenue. I also really appreciate the customer support which is always on point. REALLY RECOMMEND

BetterTan
United States
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 12, 2023

Hi BetterTan store admin,
Here is Windy from the TrueProfit team.

We would like to express our heartfelt gratitude for choosing our app and taking the time to share your experience about our app. Your feedback is incredibly valuable to us, and we sincerely appreciate your support.

The app doesn't only show the net profit in real time, it also shows you the perfect product combinations. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team

January 4, 2022

I can only recommend trueProfit. It clearly helped us to understand directly and in live whether we are managing profitably with ADs. So we can calculate better for the future. The support is also always available for discrepancies or open questions.

That's ME Style
Germany
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 4, 2022

Hi That's ME Style,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

July 24, 2022

Excellent. Near perfect. I had a couple questions and Harper got on a call with me without me even prompting. This app will help me keep track and do some better forecasting. I'll be trying out the mobile app too. Great product. Strongly recommend it.

Aklasu
Canada
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied July 26, 2022

Hi Aklasu store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

August 19, 2020

I really like the app because it works at least as well as the competition.

Partly the functions are better implemented in this app or there are more exact possibilities to calculate your exact profit.

The price is much better than with other competitors.

The Gadgets
Germany
About 19 hours using the app
February 23, 2022

Schlank, Selbsterklärend, nicht überladen. Eine App für's iOS & Android ist super! Fast alle Kosten lassen sich automatisiert erfassen, mehr braucht man normalerweise nicht. Wenn irgendwann noch ADS-Analyse kommet, ROAS, ROMI usw. wird die Sache rund! Toller Support!

SEELENlook
Germany
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied February 23, 2022

Hi SEELENlook store admin,
This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics